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Culture Amp has launched Enso, an AI product designed to help managers respond to employee issues by bringing the company's people data and analysis into Slack, Claude and ChatGPT.
Enso is designed to gather confidential employee feedback continuously, identify emerging problems and suggest actions for managers to approve. It can prepare one-to-one meeting agendas, suggest talking points, schedule team huddles, update goals and follow up on commitments.
The product expands Culture Amp's use of AI beyond periodic employee surveys and performance tools. Enso will work alongside its Engage and Perform products, using survey data as baseline context while tracking sentiment and issues between survey cycles.
The product is aimed at organisations that already use AI tools widely in day-to-day work. Culture Amp argues that while general-purpose AI assistants can access documents, calendars and conversations, they do not provide a dependable view of employee workload, disengagement or whether priorities are clear.
People data
According to Culture Amp, Enso draws on what it calls Culture Intelligence, a framework built from 1.6 billion employee data points gathered from more than 21 million employees across more than 8,900 organisations. This, it says, allows the product to compare patterns over time and benchmark teams against a broad pool of organisations.
The tool can spot cases where project progress and team sentiment begin to diverge, then ask follow-up questions to identify possible causes such as competing priorities, unclear direction or excessive workload. Managers can then approve recommended actions individually or through pre-set permissions.
Caroline Rawlinson, Chief Executive Officer of Culture Amp, said the product addresses a gap in how companies deploy AI in the workplace.
"Most AI-forward companies have already given agentic AI a seat at the table for their work. What's been missing is a clear and trusted understanding of the people doing the work," said Caroline Rawlinson, Chief Executive Officer of Culture Amp. "Culture Amp is a trusted partner that manages sensitive people data for thousands of customers and has spent more than a decade helping organizations understand how to optimize employee engagement and performance. AI lets us turn that intelligence into action. By helping leaders see what needs attention, decide how to respond and act in the flow of work, Enso strengthens leadership effectiveness where it matters most."
Leadership focus
Culture Amp is positioning the launch around the idea that better leadership, rather than AI use alone, will determine whether companies see returns from their technology spending. It cited research suggesting organisational conditions such as culture and support play a larger role in AI outcomes than individual technical skill.
It also pointed to broader workplace disruption, saying employees experienced a high volume of major changes over the past year. In that context, managers need more frequent signals on employee sentiment and barriers to execution than annual or occasional surveys can provide.
Rawlinson linked the product directly to broader corporate spending on AI.
"How effectively a company works together has roughly twice the impact on AI returns as any individual's skill with the technology," said Rawlinson. "For Chief Executive Officers and Chief Financial Officers, Enso isn't another tool competing for budget. It's what helps every other AI investment deliver."
Controls and rollout
Enso will operate only within the data sources authorised by a customer and will act only with explicit leader approval or configured permissions. Each recommendation is tied to Culture Amp's people science methodology so managers can review and challenge the basis for suggested actions before using them.
The initial rollout will cover Slack and AI tools, including Claude and ChatGPT, in North America, with other regions to follow. The launch extends Culture Amp's push to embed its employee data and analysis more directly into the software tools managers already use, rather than requiring them to move into separate HR systems to interpret feedback and plan interventions.
Culture Amp counts Major League Baseball, On, Asana, Dolby, McDonald's and Nasdaq among its customers.