Temenos forum spotlights AI & banking modernisation
More than 1,000 banking and technology executives will gather in Copenhagen for the Temenos Community Forum, which will focus on banking modernisation and the growing influence of artificial intelligence.
The banking software provider's forum will bring together senior executives, technologists and practitioners from across its customer and partner network. Banks due to share views at the event include ABN Amro, Bank Julius Baer, Banque Internationale à Luxembourg, EQ Bank, Eurobank, Komerční Banka, Questbank and Raiffeisen Bank International.
AWS will attend as a platinum sponsor, while Capgemini, Cognizant, HCLTech, IBM, ITSS, Microsoft, NTT Data and Tech Mahindra are listed as gold sponsors. The programme includes expert panels, live technology demonstrations, breakout sessions and roundtable discussions.
The gathering comes as banks face continued pressure to update legacy systems, strengthen cyber defences and decide how to deploy AI in customer service, operations and risk management. Software suppliers have increasingly presented modernisation as a phased process rather than a single replacement project, as lenders weigh cost, regulation and operational disruption.
Temenos is framing this year's forum around three themes: trust, modernise and transcend. The agenda is designed to highlight practical examples of transformation rather than broad strategy alone, with customer case studies and product announcements alongside sessions led by company executives.
Temenos speakers are set to include Chief Executive Officer Takis Spiliopoulos, Chief Product and Technology Officer Barb Morgan and Chief Revenue Officer Will Moroney. Discussions will focus on market trends and the technologies shaping the banking sector.
AI And Trust
The emphasis on trust reflects a wider debate in financial services over resilience, data governance and security as banks adopt newer cloud-based and AI-led tools. Lenders face growing scrutiny over outages, cyber threats and the handling of customer data, making reliability and compliance central to technology decisions.
Against that backdrop, Temenos is using the forum to argue that banks can pursue change in a practical way. Attendees are expected to exchange views on cybersecurity, digital engagement and AI adoption, all areas where institutions are under pressure to show returns while limiting operational risk.
Barb Morgan outlined that position in remarks issued ahead of the event. "Trust is the foundation of banking, and at Temenos we see it as something that's built together with our community. TCF is a chance to hear how that trust is earned in practice - through quality, performance and security at scale - while also looking ahead to how AI is influencing what comes next for banks, all grounded in real experience and delivery," Morgan said.
Industry Pressure
The forum's agenda points to the issues now dominating technology budgets at many banks. Cybersecurity remains a board-level concern as attacks on financial institutions grow more frequent and complex, while digital engagement has become a competitive issue as customers expect faster, more personalised services across channels.
AI has added another layer to those pressures. Banks are exploring how to use the technology in areas such as fraud detection, service automation, software development and internal productivity, but many are still trying to balance experimentation with governance, model oversight and regulatory expectations.
For software vendors such as Temenos, this creates an opening to position modernisation as a route to greater flexibility. The company has long focused on core banking software for retail and commercial banks, and the forum provides a platform to demonstrate how customers and partners are approaching system change in live environments.
The presence of both large banks and major technology groups also underlines how banking technology decisions are increasingly shaped by ecosystems rather than a single supplier. Cloud providers, consulting firms and specialist software companies now play a larger role in implementation, integration and ongoing operations, particularly as banks move away from older on-premises systems.
The event is intended to bring those groups together to discuss best practices and share examples from current projects. With banks under pressure to improve resilience, reduce complexity and identify workable uses for AI, the themes set out for the Copenhagen forum reflect the practical issues driving investment decisions across the sector.