AI Adoption stories - Page 3

C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.

AI is set to manage 41% of Singapore’s customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.

Heavily regulated sectors and in-house legal teams are set to spearhead enterprise AI in 2026, turning compliance into a competitive edge.

Gartner warns CHROs must confront nine AI-driven work trends by 2026, from layoffs and culture clashes to digital twins and ‘workslop’.

Adobe says generative AI referrals to retailers jumped nearly 700% over the 2025 holidays, driving longer visits and stronger conversions.

Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.

Supply chain exposure and AI vulnerabilities now top cyber leaders’ worries, as new data shows rising disruption and uneven readiness.

CrowdStrike teams with Nord Security to bundle Falcon tools with secure access for SMBs via NordLayer and MSP marketplace Pax8.

Squirro rolls out long-term support AI update aimed at frictionless, governed generative workflows in tightly regulated enterprises.

AI’s next wave in business will be sector-specific, process-led services as firms shift from generic tools to trusted, compliant platforms.

Business leaders now see AI chiefly as a growth engine, with most shifting strategies from cost-cutting to revenue and innovation gains.

Backslash Security wins InfoWorld 2025 Technology of the Year award for AI security, spotlighting risks in AI-native software development.

Pendo rolls out Agent Analytics to help companies track AI agents in real workflows, spot friction points and turn usage data into improvements.

AI-powered fraud is rising across UK public services as most fraud teams admit they lack the tools, skills and systems to keep up.

White & Case selects Legora as a strategic AI partner, rolling out its platform to lawyers in 43 offices across 29 countries worldwide.

Australian tech leaders tip 2026 as the year AI hype cools, privacy platforms surge and digital health reshapes everyday care.

AWS partner Cevo hires ex-Macquarie AI leader Jeff Voigt as Head of AI Adoption to drive governed, production-grade enterprise deployments.

Agentic AI is set to move from hype to frontline tool by 2026, autonomously steering cyber defence workflows and search-led marketing.

Four in ten data professionals rely on unapproved AI tools at work, prompting fresh fears over data security, privacy and skills gaps.

ScotlandIS flags AI, skills, green data centres and cyber basics as critical to Scotland’s digital economy amid 2026 uncertainty.