The Ultimate Guide to AI Agents
A curated American edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for AI Agents (Agentic AI).
What to know about AI Agents
AI agents represent a transformative area within artificial intelligence, focusing on autonomous or semi-autonomous systems capable of performing complex tasks and making decisions to enhance business operations and personal productivity.
Our recent stories highlight how AI agents are rapidly evolving across sectors—from cybersecurity and data management to customer experience and enterprise automation. Companies are integrating AI agents to improve efficiency, drive innovation, and manage security risks in increasingly sophisticated ways.
By exploring these developments, readers can gain insights into the potential benefits, emerging applications, and challenges associated with AI agent deployment. Whether you're interested in how AI agents enhance software development, automate workflows, or secure enterprise environments, this tag offers a comprehensive look at this dynamic and impactful technology.
American AI Agents News
Regional stories with direct local relevance
Centrical launches AI workforce orchestration system
It is aimed at large employers seeking clearer returns from AI by linking strategy, training and frontline actions across people and agents.
Visa launches tools for supplier analytics, fraud & AI
Better fraud controls and AI-led invoice payments are now available to business customers as Visa expands its commercial payments tools.
CaptivateIQ launches AI agents for sales pay planning
Sales and finance teams could cut plan changes from weeks to minutes as the software moves sensitive compensation tasks into human-approved AI workflows.
SailPoint warns of 40-to-1 gap in AI agent security
Most enterprises still lack controls for AI agents, with SailPoint's survey finding only 2% have tools to govern them.
InTouch Credit Union boosts authentication with IDgo
The switch has cut call verification by up to 90 seconds and freed about 250 staff hours a month across 10,000 member calls.
Huntington launches AI studio for small businesses
Early access is open to non-customers as the bank targets smaller firms that lack dedicated finance and compliance teams.
Analyst Insights
Research and market analysis connected to AI Agents
Nintex launches process tool to tie AI to workflows
NiCE named Gartner CCaaS leader as AI revenue jumps
Flexera & Atlassian tie up to boost AI service data
Broadridge holds third in IDC FinTech Rankings again
Grafana adds AI agent tools & observability updates
Featured News
Oracle's racers: AI removes the grind, increases focus
Oracle Red Bull Racing and SailGP provide insights into AI's relentless incursion into the world of human performance.
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
UiPath: AI agents force rethink of junior tech roles
Routine junior tasks could soon be handed to AI agents, forcing firms to redeploy early-career staff towards strategic work, UiPath's CEO says.
Zscaler takes zero trust beyond the corporate network
Critical infrastructure operators are using cellular links to secure distributed assets as outages and spoofing raise the stakes for resilience.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Databricks AI helping telcos prevent churn, predict fraud
By linking customer, network and operational data, telcos can spot churn and fraud sooner, while also speeding service and support decisions.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.
Exclusive: Cloudera builds Hadoop-free future platform
Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Lumana's focus on vertical applications for AI video surveillance platform
Lumana's Principal Product Manager says its camera-agnostic AI platform is expanding beyond security into retail, healthcare and smart cities.
CrowdStrike report: AI is rewriting rules of cybersecurity
Organisations now have just 48 hours to patch most flaws, as AI helps attackers weaponise vulnerabilities far faster than before.
Grafana Labs launches six AI tools for telemetry & agents
Grafana Labs has launched six AI observability tools during its AI Week, including new capabilities for monitoring and investigating AI agents.
Expert Columns
It's time to embrace our robot overlords
Data Governance in the AI Era: Why One-Off Projects Fail
AI in Retail is Only as Good as its Data Foundation
The next eCommerce interface may not be a screen
In the AI era, channel value is being redefined
Stop saying AI hacked the system
The FDE bubble: Silicon Valley's most expensive game of pretend
The autonomous SOC takeover
How security leaders should measure AI SOC performance
Three Industries, One Common Challenge: Getting Data Right Before MDM
Interviews
Interviews and video coverage from the networkRecent AI Agents News
WWT & DDN launch AI storage design for NVIDIA Vera Rubin
It aims to ease power and planning bottlenecks for AI campuses by matching storage to GPU racks and cutting recomputation delays.
ABBYY launches PHOENIX Plus for document automation
Enterprises can now add generative AI to Vantage workflows as ABBYY targets harder-to-read documents while keeping data within its hosted environment.
Functionize launches MCP server for AI coding agents
Developers can now check AI-generated code against live applications without leaving their chat tools, as Functionize ties testing into Claude Code and Copilot.
Reco joins Microsoft Pegasus programme for AI agent security
Businesses using Microsoft software are facing sharper oversight of AI agents, as Reco gains access to enterprise sales channels through Pegasus.
SUSE unveils sovereign AI platform with NVIDIA tie-up
Enterprises will be able to keep AI agents and proprietary data inside their own infrastructure under the new SUSE-NVIDIA sovereign AI stack.
BeyondTrust launches AI agent security on Pathfinder
The launch follows research showing AI coding agents can issue millions of commands and reach dozens of external services on enterprise endpoints.
Securonix launches behavioural analytics for AI threats
With AI agents widening the attack surface, security teams need to spot abnormal activity across human and machine users before damage is done.
Darwinium adds AI agent fraud checks across journeys
Fraud teams may struggle to spot AI-driven scams and agent-led abuse as Darwinium moves to assess intent across entire digital journeys.
Palo Alto Networks launches Cortex XDR One for AI agents
Businesses adopting AI agents now face new endpoint risks, which Palo Alto Networks says its Cortex XDR One platform is built to contain.
Riskified launches AI agent identity checks for merchants
Merchants could face fresh refund fraud and account-takeover risks as consumer AI assistants start handling shopping and support requests.
LocalStack launches public beta for Azure developers
Software teams can now test Azure code locally, cutting provisioning delays, reducing cloud spend and easing security concerns around live credentials.
Gainsight shifts to value-based pricing as AI grows
Customers will pay according to revenue and accounts managed, as Gainsight drops seat-based charging for its customer success software next year.
Nvidia & Microsoft unveil AI agents for Windows PCs
The move could keep AI work on-device, as Microsoft adds security controls for agents while Nvidia brings its chips to Windows PCs.
Sprinklr brings customer feedback AI tools to Gemini
Gemini Enterprise users can analyse surveys, reviews and social posts without leaving their existing workflows, as Sprinklr expands access to its feedback tools.
Allvue adds agentic AI tools for private markets platform
Private markets firms can now link Claude and ChatGPT to Allvue data and workflows, cutting manual processing across credit and fund administration.
Dell expands AI Factory to push agentic AI on-site
Adoption has climbed to more than 6,500 customers as businesses shift from AI pilots to on-premise production and weigh rising costs.
ActiveViam partners Databricks on real-time risk analytics
Banks can now run repeatable risk calculations inside Databricks without moving data out, keeping audit trails and governance controls intact.
Meta's Muse AI agent seen in half of customer traffic
Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.
Tanium teams with NVIDIA to manage local AI endpoints
IT teams gain patching and compliance controls for NVIDIA's local AI systems as Tanium extends its endpoint platform beyond standard PCs.
VAST & Nvidia launch AI agent sandbox for enterprises
It aims to help enterprises run thousands of short-lived AI agents securely while keeping their state, costs and decisions auditable after shutdown.
Job Moves
ThetaRay appoints Laure Richmond as chief financial officer
PolyAI appoints Sunil Shah as Chief Financial Officer
Freehand names Krshna Prashant as first US Marketing Lead
Manifold Security appoints Joe Sullivan to its board
Aerospike names Don Dama as Chief Executive Officer
Forcepoint appoints Vincent Merlin as Marketing Chief
Diversified launches global managed services practice
Zingtree appoints Venkat Iyer as Chief Technology Officer
Ondaro promotes three to vice president in ServiceNow shift
