American Express stories

American Express adds AI agent safeguards and purchase protection as it opens a developer kit for software-led buying.

Linux Foundation takes control of Coinbase's x402 protocol as Amazon, Visa and Mastercard back open payments standard for AI-driven web transactions.

SAP Concur rolls out AI-driven expense automation, policy rule creation and new travel features across Microsoft, Amex and Visa integrations.

SAP Concur rolls out new Joule AI agents, tighter Microsoft and card links, and expanded travel tools to streamline corporate expenses.

New York fintech Ramp is betting on 'self-driving' finance, using AI and Visa cards to automate spend, bills and cash for US firms.

MariaDB moves to buy in-memory specialist GridGain in a bid to deliver sub-millisecond latency for agentic AI and real-time workloads.

Agentic AI Foundation taps AWS executive David Nalley as board chair while expanding to 146 members to push standards for agent-based AI.

SMEs prioritise AI and face-to-face meetings, but US firms outpace UK peers on dedicated staff and appetite for external AI advice.

Google has launched an open Universal Commerce Protocol to standardise AI shopping flows across search, apps, merchants and payments.

Google launches a Universal Commerce Protocol and Business Agent tools as it bets on AI agents to drive the next era of online shopping.

Fintech platform Flex raises USD $60 million to expand its AI-driven banking and personal finance services for middle-market business owners.

Pulse Advertising names Maximillian Adagio as Senior Director, Growth to expand its US client base in a rapidly evolving digital marketing landscape.

ŌURA's Oura Ring sales surpass 5.5 million, doubling revenue to USD $500 million in 2024 with plans to reach USD $1 billion by 2025.

Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.

SAP Concur has unveiled innovative AI-driven enhancements for travel and expense management, including Joule integration and a partnership with American Express.

Freshworks has unveiled impressive Q4 results, with revenues reaching USD $194.6 million, marking a 22% increase year-on-year and signalling robust growth.

Pegasystems has launched enhanced generative AI and automation tools in Pega Smart Dispute to help banks manage rising payment dispute volumes efficiently.