Australian stories
Contact centre agent burnout costs Australian firms over AUD $20 million annually, driven by high turnover and costly operational challenges.
Hungry Jack's has upgraded its digital systems by migrating to Microsoft Azure with Rackspace Technology, boosting scalability and customer service agility across Australia.
Decidr is set to acquire US AI platform Sugarwork, enhancing AI onboarding and knowledge tools across Asia-Pacific with integration into DecidrOS by 2025 year-end.
AdUnion, a Melbourne-based agency specialising in streaming media, has secured top spots on three major Australian growth lists in 2025.
MyTrucking's partnership with Xero boosts digital adoption in transport, easing admin and saving time for operators across New Zealand, Australia, and the UK.
Bizcap has raised SME loan limits to AUD $7.5 million in Australia and NZD $4 million in New Zealand to meet growing demand for larger business loans.
Epson has launched the EH-LS670B 4K laser projector in Australia and New Zealand, featuring Bose audio and AI-powered image enhancement for immersive home viewing.
Over half of Black Friday-themed spam emails are scams, with fraudsters impersonating brands like Amazon to steal personal data worldwide.
Bizcap has acquired US-based AI-driven platform 8fig to enhance global SME funding, integrating tech to speed up flexible lending across multiple markets.
The Thermomix TM7 won Gold for Product Design at the Australian Good Design Awards, praised for its blend of hardware and digital innovation.
Mwave launches its Black Friday sale with up to AUD $2,800 off gaming laptops and discounts across top tech brands until 1 December.
LG Electronics Australia offers major Black Friday discounts on home entertainment, appliances and IT products until early December or while stocks last.
Nearly half of Australians now use AI-powered tools to personalise gifts, with younger shoppers leading the shift towards smart, tailored gifting and digital eGifts.
Australian firm StyleMatrix urges retailers to use AI for smarter stock control and targeted promotions to protect profit margins amid rising costs.
Boost Mobile cuts prepaid SIM and refurbished phone prices up to 74% and 15% respectively in Black Friday deals across Australia.
Yarra City Council partners with TechnologyOne to upgrade IT, enhancing management of AUD $2 billion assets and speeding up customer service delivery.
Australia's booming eCommerce sector faces tougher compliance with new advisory services helping retailers navigate complex financial and regulatory demands through 2026.
GravaStar launches its Magnetic Hall Effect gaming keyboards in Australia, offering high precision, adjustable actuation, and cyberpunk-inspired designs from AUD $199.99.
One in four Australians now hold cryptocurrency, with those under 50 leading as crypto becomes a key part of diversified investment portfolios.
Regional Australia Bank and Summerland Bank members approve merger forming regional bank with AUD $5bn assets and 49 branches, ensuring no closures or job losses.
