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Chatbots Stories - Page 6

American Stories

Chatbots stories

Klaviyo opens Composer beta & expands Customer Agent
Customer Relationship Management

Klaviyo opens Composer beta & expands Customer Agent

The move aims to help brands spot missed revenue and handle service queries from a single customer profile, rather than separate AI tools.

By Regine Laguilles • 4 min read • Thu, 2nd Jul 2026

Global Stories

Chatbots stories

Kore.ai & Atos UK&I launch sovereign AI for UK firms
Data Protection

Kore.ai & Atos UK&I launch sovereign AI for UK firms

Pressure from new AI rules is pushing UK firms in finance, healthcare and defence to demand systems that are secure, auditable and sovereign.

By Sean Mitchell • 4 min read • Thu, 9th Jul 2026
AnywhereNow puts Tendfor into Microsoft Marketplace
Software-as-a-Service

AnywhereNow puts Tendfor into Microsoft Marketplace

Microsoft customers can now buy a Teams-based contact centre and reception tool through its marketplace, simplifying procurement and deployment.

By Sean Mitchell • 4 min read • Wed, 8th Jul 2026
Infobip launches PitchMate AI agent for football fans
Digital Transformation

Infobip launches PitchMate AI agent for football fans

Football fans can now get fixtures, stats and games in WhatsApp and RCS as Infobip deepens its push into sports engagement.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 6th Jul 2026
HP expands OpenAI partnership to scale AI across business
DevOps

HP expands OpenAI partnership to scale AI across business

The rollout could speed up support, security fixes and software delivery across a business that channels more than 80% of sales through partners.

By Sean Mitchell • 4 min read • Sat, 4th Jul 2026
Couchbase launches AI Data Plane for enterprise agents
Hybrid Cloud

Couchbase launches AI Data Plane for enterprise agents

The release aims to ease a key hurdle for firms moving AI agents into production by unifying memory, retrieval and access across environments.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 2nd Jul 2026
Shoppers take longer to buy as summer sales lose pull
Customer Experience

Shoppers take longer to buy as summer sales lose pull

Urgent discounts are failing to speed up purchases, with most shoppers consulting multiple sources and many abandoning baskets over shipping fees.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Jul 2026

Stories from Other Regions

Chatbots stories

Non-expert contributions look increasingly similar
Human Capital Management

Non-expert contributions look increasingly similar

Generative AI is driving experienced Stack Overflow contributors away as expert answers become harder to distinguish from chatbot replies.

By Staff Writer • 3 min read • Fri, 10th Jul 2026
Atos UK&I & Kore.ai launch sovereign AI partnership
Hybrid Cloud

Atos UK&I & Kore.ai launch sovereign AI partnership

UK regulators and sensitive sectors could gain locally governed AI deployments as the deal targets production use, not pilots, on UK infrastructure.

By Sofiah Nichole Salivio • 4 min read • Thu, 9th Jul 2026
Australian firms warned over AI brand visibility race
Software-as-a-Service

Australian firms warned over AI brand visibility race

Half of Australians now use generative AI, giving brands less than two years to shape how systems describe them to customers.

By Sean Mitchell • 5 min read • Thu, 9th Jul 2026
New Zealand shoppers turn to AI & social for research
Omnichannel

New Zealand shoppers turn to AI & social for research

Rising living costs are pushing New Zealand shoppers to compare prices, reviews and product details across AI, social media and search.

By Sean Mitchell • 5 min read • Wed, 8th Jul 2026
FCA review says AI will reshape retail finance by 2030
Data Protection

FCA review says AI will reshape retail finance by 2030

About 11 million UK adults could use autonomous AI for money management, raising fresh concerns over fraud, control and market concentration.

By Karen Joy Bacudo • 5 min read • Tue, 7th Jul 2026
Australia tops Claude usage per capita, Anthropic says
Generative AI

Australia tops Claude usage per capita, Anthropic says

Australian users are leaning on Claude far more than expected, with Anthropic saying adoption is more than six times population norms.

By Mark Tarre • 5 min read • Tue, 7th Jul 2026
New Zealanders hit by scams during big life events
Data Protection

New Zealanders hit by scams during big life events

Middle-aged New Zealanders are increasingly exposed as scammers target house moves, job searches and big purchases, research shows.

By Mark Tarre • 5 min read • Mon, 6th Jul 2026
Norton adds scam checks to Claude across all tiers
Data Protection

Norton adds scam checks to Claude across all tiers

Scam checks are now available to Claude users across all tiers, as Norton embeds its Genie tool to flag suspicious messages and links.

By Sofiah Nichole Salivio • 4 min read • Thu, 2nd Jul 2026
India leads on tech optimism, Assurant report finds
Digital Transformation

India leads on tech optimism, Assurant report finds

Trust in AI and connected devices is helping lift device sales, while service gaps are pushing Indian buyers towards protection plans.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Jul 2026
Marketers lag as agentic AI surges across industry
Data Protection

Marketers lag as agentic AI surges across industry

Many marketers are still unclear how to use agentic AI, even as pilots remain limited and governance questions grow across the industry.

By Sean Mitchell • 4 min read • Wed, 1st Jul 2026