Chief Operating Officer (COO) stories

monday.com now lets external AI agents sign up, verify and work natively inside its platform, collaborating alongside human users.

Industrial engineer-turned-COO Stephanie Davis Neill explains how an operator mindset shapes adaptable, people-centred tech leadership.

GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.

DTCC appoints Adam Watson to lead its global asset services arm, overseeing strategy, operations and modernisation of a core business line.

One Identity appoints Michael Henricks as combined finance and operations chief to steer scaling identity security business growth.

AI-first auto retailer Ever raises USD $31m Series A led by Eclipse to scale its platform and push nationwide across the US market.

DroneShield taps veteran executive Michael Powell as Chief Operating Officer to steer global growth and ramp up Australian production.

Aviation software firm FL3XX promotes co-founder Stefan Oberender to chief executive as Paolo Sommariva becomes chairman in a leadership shake-up.

Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

Cruxy names Rebecca Osman CFO and COO to spearhead international expansion and deepen work with private equity-backed tech firms.

Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.

XYZ Reality names new Operations and Finance Chiefs to steer global expansion as demand surges for its mission-critical construction platform.

Accountants double down on everyday AI tools, as optimism stays high but scepticism, job fears and data security worries all intensify.

European banks expect AI to shrink staff only slightly, with most projected job losses coming through routine attrition, not mass cuts.

INVNT appoints James Nicholas Kinney as its first Global Chief AI Officer, tasked with scaling client-facing AI innovation, led from APAC.

BCS Consultancy names Chris Coward COO to steer global expansion and sharpen operations as AI-driven data centre demand accelerates.

Hapax unveils a free AI certification for bankers as lenders ramp up AI spending and face tougher scrutiny from regulators and boards.

NiCE has appointed Arun Chandra as COO to lead its AI-first Global Customer Operations, leveraging his experience from Disney and Meta.

The CNCF has launched the Certified Cloud Native Platform Engineer credential to certify advanced platform engineering skills for enterprises.