Datos Insights Stories

American Stories

Datos Insights stories

CSI launches commercial banking suite for community banks

Smaller lenders risk losing commercial deposits as the new suite adds payments, cards and treasury tools to serve complex business clients.

By Karen Joy Bacudo • 4 min read • Last month

Multi-factor authentication

Consumers may switch banks over authentication, says survey

Fraud controls are becoming a deal-breaker, with more than two in five consumers saying they could switch banks over authentication alone.

By Karen Joy Bacudo • 3 min read • Tue, 25th Aug 2026

Data Protection

ChatGPT adds Plaid-linked personal finance preview

Users can now ask ChatGPT about their own spending and savings after OpenAI added a Plaid-linked finance preview for US Pro subscribers.

By Karen Joy Bacudo • 4 min read • Tue, 19th May 2026

Global Stories

Datos Insights stories

Platform-as-a-Service

Volante launches Vol360i AI to automate payments ops

Banks could cut payment failures and manual repairs as Volante rolls out AI agents aimed at lifting processing rates above 95%.

By Karen Joy Bacudo • 4 min read • Tue, 4th Aug 2026

Digital Transformation

CSI acquires Qolo to expand embedded finance offering

The deal gives community banks more tools to compete with larger rivals as demand rises for embedded finance, real-time payments and cash visibility.

By Karen Joy Bacudo • 4 min read • Thu, 16th Jul 2026

Disaster Recovery

Temenos expands AWS SaaS to digital banking & payments

Banks can now deploy more of their systems through one AWS-based stack as Temenos adds digital banking and payments to its cloud service.

By Karen Joy Bacudo • 3 min read • Wed, 6th May 2026

Software-as-a-Service

Entersekt expands leadership team after 10bn transactions

Entersekt boosts leadership as it tops 10bn transactions and posts 30% North American growth, adding senior hires to drive expansion.

By Sofiah Nichole Salivio • 3 min read • Thu, 26th Feb 2026

Biometrics

BioCatch posts record ARR as banks battle rising fraud

BioCatch posts record ARR above $185 million as it adds 90 banks, blocks $4 billion in fraud and expands its global trust network.

By Catherine Knowles • 3 min read • Fri, 30th Jan 2026

Fintech

NiCE Actimize launches network for real-time risk checks

Banks could stop scam payments earlier as the new service spots risky recipients before transfers are completed.

By Sean Mitchell • 4 min read • Wed, 28th Jan 2026

Software-as-a-Service

SEON posts rapid growth & raises USD $80m Series C

SEON posts over 80% ARR growth, boosts API usage 250% and secures USD $80 million Series C to scale AI-powered fraud and AML platform.

By Karen Joy Bacudo • 4 min read • Fri, 16th Jan 2026

Fintech

Banks face digital race as flexible credit card demand surges

Consumers worldwide demand flexible, digital credit cards, pushing traditional banks to modernise or risk losing ground to agile fintech rivals.

By Sean Mitchell • 3 min read • Sat, 6th Dec 2025

Customer Relationship Management

Backbase wins award for AI-driven wealth management platform

Backbase wins the 2025 Datos Impact Award for its AI-driven platform revolutionising wealth management with faster onboarding and personalised digital advice.

By Sean Mitchell • 3 min read • Tue, 4th Nov 2025

Risk & Compliance

SAS named market leader for AI-driven fraud & AML solutions

SAS has been named Market Leader in AI-driven fraud and AML case management, praised for its stable platform and advanced cloud-native AI features.

By Melvin Hipolito • 4 min read • Wed, 3rd Sep 2025

Customer Experience

LexisNexis to acquire IDVerse for advanced AI fraud tools

LexisNexis Risk Solutions has announced plans to acquire IDVerse, aiming to enhance its fraud management capabilities with AI-powered technology.

By Catherine Knowles • 3 min read • Fri, 13th Dec 2024

Generative AI

Pegasystems launches AI-enhanced solution for bank disputes

Pegasystems has launched enhanced generative AI and automation tools in Pega Smart Dispute to help banks manage rising payment dispute volumes efficiently.

By Melania Watson • 3 min read • Thu, 12th Dec 2024