Digital commerce stories - Page 6

Babeltext enables Shopify merchants to communicate in 195 languages via AI-powered messaging, easing global sales and boosting customer confidence.

Salesforce launches Agentforce Commerce, a platform enabling retailers to sell via AI-driven channels like ChatGPT, boosting engagement and orders globally.

CoinPayments has returned to the US, offering a platform that processed over USD $50bn globally to ease crypto payments for merchants and consumers.

A Cloudflare outage disrupted major online services worldwide, revealing how fragile the global digital economy and payments infrastructure have become.

Zurich-based AI company Albatross has raised USD $12.5 million to develop a real-time platform revolutionising online product and content discovery.

By 2026, AI and tax intelligence will revolutionise business compliance, driving real-time reporting and transforming finance, trade, retail, and hospitality sectors globally.

ECI launches an AI Agent within its EvolutionX platform to help eCommerce merchants streamline operations, boost revenue, and improve fraud detection in real time.

Euromonitor forecasts rising demand for comfort, authentic self-expression, cutting-edge wellness, and greater East Asian brand influence by 2026 amid global shifts.

Salesforce and OpenAI expand their partnership, integrating AI and commerce features into ChatGPT to enhance enterprise workflows and customer interactions.

Ecommpay and Hyvä have partnered to enhance Magento checkouts, aiming to reduce cart abandonment and boost merchant sales with faster, secure payments.

AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.

Forter launches new tools to help retailers track and manage rising agentic AI traffic, boosting fraud detection and enhancing eCommerce security.

Forter launches new AI agent detection tools to help retailers monitor and mitigate rising fraud and risks in agentic AI-driven digital commerce.

Akeneo launches its first AI agent, Data Architect Agent, and upgrades analytics to streamline product data modelling and boost AI-driven commerce insights.

PriceSpider launches Wayvia, an AI-driven retail platform that enhances brand insights and revenue across channels with 20 years of shopper data.

Chargebacks911 reveals merchants lose over USD $170 billion annually to chargeback fraud, driven by consumer convenience and rising dispute misuse in digital payments.

Retailers are adopting agentic AI to overcome outdated systems, enabling smarter, faster eCommerce that meets modern consumer demands for personalised digital experiences.

A study shows 97% of firms have moved beyond AI pilots in product data management, boosting revenue and increasing customer trust in digital commerce.

Herefordshire's TSD and Perplex Digital have won top awards at the Umbraco Awards 2024 for their innovative eCommerce platforms and AI integrations.

Visa's plan to use AI agents for automatic payments sparks debate over security risks and whether consumers will trust machines handling their money.