Experience Design Stories

American Stories

Experience Design stories

Sift names co-founder CEO & opens San Francisco office

The hardware observability startup is expanding its leadership bench as it targets aerospace, defence and autonomy customers with software for physical systems.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Global Stories

Experience Design stories

Customer Relationship Management

Formula 1 app adds race experience for Grand Prix fans

Fans at Grand Prix events will get live timetables and navigation in the official app, as Formula 1 deepens its grip on spectator data.

By Sofiah Nichole Salivio • 4 min read • Last month

Personalisation

Apple names 36 finalists for Design Awards shortlist

The shortlist spotlights accessibility, mixed-reality and public-interest software that could gain more visibility on the App Store and beyond.

By Mark Tarre • 4 min read • Last month

Data Analytics

Consumer use of generative AI rises to 73%, survey finds

Worries over accuracy and human skills are tempering the rapid rise in personal use of generative AI, despite wider adoption across five markets.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Data Analytics

Iress partners with Thoughtworks on wealth overhaul

The programme aims to cut complexity for wealth clients as Iress modernises ageing platforms and adds AI to speed delivery and reduce costs.

By Sean Mitchell • 3 min read • Last month

Marketing Technologies

TechDay unveils major redesign across global network

The overhaul aims to help readers find regional tech coverage more easily as AI and search reshape how news is discovered.

By Mark Tarre • 2 min read • Last month

Unified Communications

'Self-learning' AI big boon for Qualtrics' CX

Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.

By David Shilovsky • 5 min read • Thu, 30th Apr 2026

Marketing Technologies

Anthropic links Claude to Adobe, Blender & Ableton

Creative professionals can now use Claude inside Adobe, Blender and Ableton to automate tasks, search docs and move work between apps.

By Mark Tarre • 4 min read • Thu, 30th Apr 2026

Customer Experience

Format-3 wins Webby Award for The Pendragon Cycle site

Recognition could help the London studio win more entertainment clients after its immersive Pendragon Cycle site took a Webby Award.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 27th Apr 2026

DevOps

Studio Graphene expands into Ireland with Tribe deal

The deal broadens Studio Graphene’s European reach and gives clients access to design, engineering and cloud services from one provider.

By Sofiah Nichole Salivio • 3 min read • Fri, 24th Apr 2026

Data Protection

When identity becomes the payment rail

Banks face a costly overhaul as EU rules will soon make digital identity wallets mandatory for strong customer authentication, reshaping onboarding and fraud checks.

By Martin Zeisel • 3 min read • Wed, 22nd Apr 2026

Software-as-a-Service

Canva launches AI 2.0 to turn prompts into editable designs

Users will be able to turn rough briefs into editable work as the platform broadens into office tasks and workplace software integration.

By Sofiah Nichole Salivio • 4 min read • Sat, 18th Apr 2026

Stories from Other Regions

Experience Design stories

Software-as-a-Service

Kablamo appoints Troy Bebee to lead Google Cloud push

The consultancy is betting on rising demand for data and AI projects by adding senior Google Cloud leadership across Australia and Canada.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Digital Transformation

Why 'admin parties' should serve as a warning to marketers

Consumers are increasingly muting and unsubscribing, forcing brands to compete with inbox fatigue and attention overload rather than rival campaigns.

By Sam Richardson • 4 min read • Last week

Digital Transformation

Optimizely & Deloitte Digital back AI marketing push

Many marketers are struggling to turn AI budgets into measurable growth, prompting a joint offer on workflow, design and operating model change.

By Sofiah Nichole Salivio • 3 min read • Last month

Digital Transformation

Waterways Ireland launches Grand Canal digital map

The interactive route gives schools and the public access to archive material, helping them trace the Grand Canal's history from Dublin to Shannon Harbour.

By Sofiah Nichole Salivio • 4 min read • Last month

Robotics

Galgotias students launch 34 iOS apps on Apple App Store

Students are gaining public app-store exposure and industry experience as Galgotias University's programme moves classroom projects into commercial release.

By Joseph Gabriel Lagonsin • 3 min read • Last month