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Generation Y Stories

American Stories

Generation Y stories

US consumers demand flexible bill payments as strain grows
Fintech

US consumers demand flexible bill payments as strain grows

More than three in five bill payers want control over payment timing, as 59% lack enough savings to cover a USD $1,000 emergency.

By Karen Joy Bacudo • 4 min read • Last month
Digital banking now drives customer loyalty, study finds
Data Protection

Digital banking now drives customer loyalty, study finds

Many customers would switch providers for a better online service, as banks face pressure to make digital tools more personal and secure.

By Karen Joy Bacudo • 4 min read • Last month
Younger shoppers use AI & join deal days more often
Digital Transformation

Younger shoppers use AI & join deal days more often

Younger consumers are shaping retail deal days, with Gen Z and Millennials far more likely than Boomers to use AI tools and spend more.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 27th Jun 2026

Global Stories

Generation Y stories

Millennials drive web domain investment, study finds
Fintech

Millennials drive web domain investment, study finds

A growing number of younger investors are treating domains as a long-term alternative asset, with .ai and .io drawing the strongest interest.

By Karen Joy Bacudo • 3 min read • Fri, 19th Jun 2026
AI in love lives: help for some, a deal-breaker for others
Generative AI

AI in love lives: help for some, a deal-breaker for others

AI is entering couples' counselling, with one in five partners keen for its help and nearly one in six ready to walk away over its use.

By Sean Mitchell • 4 min read • Wed, 4th Mar 2026

Stories from Other Regions

Generation Y stories

UK business travellers embrace shadow AI for trips
Customer Relationship Management

UK business travellers embrace shadow AI for trips

Unapproved AI use is widening a security and compliance gap, with 75% of UK business travellers saying they would use shadow tools for work trips.

By Sean Mitchell • 4 min read • Fri, 19th Jun 2026
Customers lose trust in AI in regulated industries
Data Protection

Customers lose trust in AI in regulated industries

Consumer patience is thinning, with Australian customers most likely to walk away when poor communications or clumsy data capture erode trust.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 17th Jun 2026
Solving the retail generational buying gap one basket at a time
Digital Transformation

Solving the retail generational buying gap one basket at a time

Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.

By Oscar Strachen • 5 min read • Tue, 16th Jun 2026
Millennials trust AI more than Gen Z, survey finds
Customer Experience

Millennials trust AI more than Gen Z, survey finds

Australians are using AI heavily, but most still want clear labelling and sourcing before they trust its search and shopping advice.

By Sofiah Nichole Salivio • 4 min read • Tue, 5th May 2026
Australian businesses embrace social selling, PayPal says
Digital Transformation

Australian businesses embrace social selling, PayPal says

Social platforms now account for 11% of online sales in Australia, with smaller firms driving a rapid shift to direct digital storefronts.

By Sean Mitchell • 3 min read • Thu, 30th Apr 2026
Millennials push retailers towards community-led stores
Customer Experience

Millennials push retailers towards community-led stores

Retailers face pressure to turn shops into social hubs as 57% of UK Millennials want spaces that blend community and shopping.

By Kaleah Salmon • 3 min read • Tue, 21st Apr 2026
Recruiters warn AI may be screening out strong candidates
Digital Transformation

Recruiters warn AI may be screening out strong candidates

Recruitment firms risk missing talent as automated screening leaves many candidates feeling rejected before a human ever reviews their CV.

By Sofiah Nichole Salivio • 4 min read • Sat, 18th Apr 2026
New Zealanders fear online fraud & AI-driven scams
Surveillance

New Zealanders fear online fraud & AI-driven scams

Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.

By Catherine Knowles • 3 min read • Fri, 10th Apr 2026
Australians overconfident as risky password habits persist
Multi-factor authentication

Australians overconfident as risky password habits persist

Australians feel confident spotting cyber threats, but most still reuse passwords, share logins and ignore breaches unless directly alerted.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 11th Mar 2026
Tesla Model Y tops 2026 Drive Car of the Year list
Cartech

Tesla Model Y tops 2026 Drive Car of the Year list

Tesla's Model Y has been crowned 2026 Drive Car of the Year, lauded for sub-AUD $60,000 pricing and advanced self-driving tech.

By Sean Mitchell • 5 min read • Tue, 24th Feb 2026
Ireland survey finds rising digital fatigue & detox
Wearables

Ireland survey finds rising digital fatigue & detox

Nearly one in four people in Ireland now set screen time limits, as a new survey points to rising digital fatigue and detox habits.

By Mark Tarre • 5 min read • Wed, 18th Feb 2026
AI misalignment costs UK firms billions in lost gains
Digital Transformation

AI misalignment costs UK firms billions in lost gains

Misaligned expectations over workplace AI risk costing UK employers up to GBP £60 billion a year in lost productivity and savings.

By Karen Joy Bacudo • 5 min read • Fri, 13th Feb 2026