Generation Z stories - Page 2
Stricter returns policies deter two-thirds of global shoppers
Thu, 11th Sep 2025
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cx
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martech
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clean technologies
Stricter returns policies deter 66% of global shoppers, with Millennials and Gen Z most likely to avoid retailers who enforce tighter rules, Blue Yonder survey finds.
AI transforms sports engagement as fans seek personalisation
Tue, 1st Jul 2025
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surveillance
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digital transformation
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martech
AI reshapes sports fandom, with 54% preferring AI tools for info and 67% seeking a single platform for personalised, interactive experiences.
Technology helps bridge generational gaps in workplace learning
Thu, 15th May 2025
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education, learning & training
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millennials
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generation z
Most L&D professionals find engaging Baby Boomers hardest in multi-generational workforces, with tech seen as key to personalised learning solutions, LearnUpon finds.
Agentic AI helps firms boost CX satisfaction & cut costs per case
Thu, 1st May 2025
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cx
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martech
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cdp
Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.
TP report shows Gen Z prefer interactive communication
Fri, 4th Apr 2025
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
Atlassian unveils major Trello update with AI features
Tue, 4th Mar 2025
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uc
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devops
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apm
Atlassian has launched a significant update for Trello, introducing AI features to streamline task management and improve personal productivity.
New study shows screen time concerns, Gen Z struggle to unplug
Wed, 18th Sep 2024
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edutech
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productivity
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connectivity
A survey by ExpressVPN reveals 86% of parents worry about children's screen time, while 46% of Gen Z are actively trying to cut down, despite facing FOMO challenges.
Generation Z holds more power in firms' tech purchasing decisions
Tue, 28th Jan 2020
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apm
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lcnc
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software development
Generation Z (Gen Z) is the newest generation in the global workforce, and already it is having an impact on how businesses harness technology.