Holiday season stories
DigiCert warns of prolonged online demand & attacks
Fri, 30th Jan 2026
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firewalls
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network security
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application security
DigiCert warns Q4 internet traffic stayed high as DDoS and app-layer attacks grew longer and more intense, eroding traditional peak seasons.
Fewer ransomware gangs, but more victims in late 2025
Thu, 29th Jan 2026
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ransomware
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digital transformation
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advanced persistent threat protection
Ransomware gangs shrank in number but hit more victims in late 2025, with leak-site postings soaring despite fewer active groups.
Adobe sees surge in AI-driven traffic & conversions
Tue, 13th Jan 2026
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data analytics
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cx
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martech
Adobe says generative AI referrals to retailers jumped nearly 700% over the 2025 holidays, driving longer visits and stronger conversions.
Black Friday peak as AI fuels longer online shopping wave
Sat, 10th Jan 2026
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cx
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martech
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commerce systems
Black Friday still delivered the peak online surge, but AI-driven search stretched shopping demand across a longer November window.
Retailers warned of post-holiday surge in chargebacks
Sat, 10th Jan 2026
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data analytics
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crypto
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fintech
Retailers urged to brace for early-year spike in chargebacks as mobile shopping and buy now, pay later fuel record US holiday spend.
AI notebook prices drop as retailers face tough trade-offs
Fri, 9th Jan 2026
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semiconductors
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digital transformation
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supply chain
AI notebook prices across Europe have slumped by a third, pushing the tech into the mainstream as retailers juggle volume against margins.
US holiday shoppers rein in spending amid pressure
Thu, 8th Jan 2026
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data analytics
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ai
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e-commerce
US holiday shoppers to rein in festive spending as 60% say financial strain will curb gift budgets, new national survey data shows.
US holiday online sales hit record on mobiles & AI
Thu, 8th Jan 2026
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gaming
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wearables
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data analytics
US holiday online sales hit a record USD $257.8 billion as shoppers shifted to mobiles, Buy Now Pay Later and generative AI search tools.
AI, circular retail & data to reshape global shopping
Wed, 7th Jan 2026
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cx
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martech
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ai
AI agents, circular retail and tighter rules will upend shopping by 2026, Akeneo warns, as poor product data threatens brand visibility.
New ransomware methods emerge: ClickFix & group alliances
Mon, 29th Dec 2025
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malware
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ransomware
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iot security
Ransomware attacks dipped in November, but ClickFix techniques and alliances between groups like Qilin and CL0P drove fresh risks.
Navigating the holiday shipping rush: How SMBs can turn freight into a competitive advantage
Wed, 24th Dec 2025
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data analytics
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cx
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martech
SMBs battling holiday shipping chaos can turn freight into a strategic edge with smarter tech, clearer pricing and centralised partners.
Retailers hit by 'Christmas Returns Hangover' surge
Wed, 17th Dec 2025
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uc
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data analytics
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cx
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
Softonic issues guide to avoid scams in festive sales
Tue, 9th Dec 2025
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firewalls
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data protection
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vpns
Softonic issues festive-season guide warning of rising scams in fake shops, apps and delivery messages as online bargain hunting surges.
Friendly fraud rise during Cyber Week threatens retail profits
Fri, 5th Dec 2025
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online shopping
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holiday season
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banking
US retailers face rising friendly fraud during Cyber Week as 77% of shoppers dispute charges via banks, threatening profits amid USD $43.7bn online spend.
Stop failed deliveries this holiday season: A data-first playbook for Aussie eCommerce
Thu, 27th Nov 2025
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e-commerce
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opinion
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black friday
The holiday rush is a make-or-break moment for Australia's online retailers.
eCommerce platforms face AI-powered cyber threats for 2025 season
Wed, 26th Nov 2025
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vpns
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mfa
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crypto
eCommerce platforms face rising AI-driven cyber threats ahead of 2025 holidays as attackers exploit vulnerabilities and stolen credentials for fraud.
US banks increase AI spending to tackle USD $12.5 billion fraud
Sat, 22nd Nov 2025
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fintech
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risk & compliance
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ai
US banks boost AI spending to combat rising check fraud, linked to USD $12.5 billion loss, ahead of the holiday season peak in fraudulent activities.
Holiday sales boom triggers surge in disputes, risking USD $250bn
Wed, 19th Nov 2025
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cx
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martech
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customer service
Holiday online sales in the US are set to exceed USD $250bn in 2025, but rising disputes and friendly fraud threaten retailers' profits this season.
AI, social media & flexible payments to drive festive shopping
Fri, 14th Nov 2025
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crypto
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cx
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martech
AI, social media, and flexible payments like BNPL will shape festive shopping as 69% of consumers trust AI to assist their Black Friday and holiday purchases.
Holiday shoppers demand faster, greener delivery but shun extra fees
Thu, 13th Nov 2025
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supply chain
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clean technologies
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sustainability
Holiday shoppers demand quick, eco-friendly delivery but resist paying extra, with UK consumers showing low confidence in on-time arrivals, survey reveals.