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Smartsheet names new APAC & Japan leaders as AI use surges
Software-as-a-Service

Smartsheet names new APAC & Japan leaders as AI use surges

Rising AI use and customer growth across the region have prompted a leadership shake-up as Smartsheet expands in Asia-Pacific and Japan.

By Joseph Gabriel Lagonsin • 5 min read • Last week
TeamViewer adds approved AI fixes to remote support
Digital Transformation

TeamViewer adds approved AI fixes to remote support

The new feature lets technicians approve AI-led repairs in live support sessions, aiming to speed fixes while keeping an audit trail.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Canopy says hardware losses cost Australia AUD $430 million
Data Protection

Canopy says hardware losses cost Australia AUD $430 million

Australian firms could be losing value and facing security risks as idle decommissioned devices wipe away recovery value and add labour costs.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Ransomware attacks rise as backup recovery worsens
Data Protection

Ransomware attacks rise as backup recovery worsens

Only 39% of organisations recovered at least three-quarters of their data after ransomware, as outages and data loss worsened.

By Joseph Gabriel Lagonsin • 4 min read • Last week
It & telecoms workers most likely to use shadow AI
Data Protection

It & telecoms workers most likely to use shadow AI

Employees in IT and telecoms are most likely to use unapproved AI at work, despite higher awareness of the security and privacy risks, survey data shows.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Automotive firms face crisis after 24 hours' outage
Malware

Automotive firms face crisis after 24 hours' outage

Outages could shut down vehicle makers and suppliers in hours, with 87% of organisations saying they cannot cope for more than a day.

By Sofiah Nichole Salivio • 4 min read • Last week
Flamingo raises USD $4.5 million for AI IT platform
Software-as-a-Service

Flamingo raises USD $4.5 million for AI IT platform

The fresh capital will help Flamingo turn beta users into paying customers as it takes on the high staffing costs of managed IT services.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AWS adds Claude Fable 5.1 to Bedrock & AWS platform
Digital Transformation

AWS adds Claude Fable 5.1 to Bedrock & AWS platform

Customers using advanced AI on AWS will face tighter data rules, as Claude Fable 5.1 comes with 30-day retention and safety review.

By Sean Mitchell • 5 min read • Last week
Virtana adds sovereign cloud support for observability
Virtualisation

Virtana adds sovereign cloud support for observability

Regulated organisations can now keep operational data inside approved jurisdictions while monitoring mixed cloud estates from one platform.

By Joseph Gabriel Lagonsin • 3 min read • Last week
TCS to overhaul METRO's IT landscape across regions
Digital Transformation

TCS to overhaul METRO's IT landscape across regions

The wholesaler aims to cut duplication and complexity as it shifts to a more centralised system across Europe and Asia.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Tenable & OpenAI launch AI inspector for cyber agents
Data Protection

Tenable & OpenAI launch AI inspector for cyber agents

Businesses using agentic AI in security operations could face less deployment risk as Tenable and OpenAI add pre-release checks for community tools.

By Joseph Gabriel Lagonsin • 4 min read • Last week
SIOS survey finds outages persist despite resilience spend
Virtualisation

SIOS survey finds outages persist despite resilience spend

More than half of IT leaders remain unhappy with their resilience setups, as 76% still reported outages lasting over 10 minutes last year.

By Sofiah Nichole Salivio • 3 min read • Last week

Stories from Other Regions

IT Department stories

Cameras evolve as physical security becomes part of IT stack
Data Analytics

Cameras evolve as physical security becomes part of IT stack

Retailers and IT teams are using networked cameras for analytics and automation, but each new device also widens cyber risk.

By David Shilovsky • 6 min read • Last week
NTT Data rolls out AI ops platform for Daimler Truck
Hybrid Cloud

NTT Data rolls out AI ops platform for Daimler Truck

The rollout aims to cut outages and speed fault response across Daimler Truck's global factories, offices and cloud systems.

By Sofiah Nichole Salivio • 4 min read • Last week
Pulsant invests GBP £1 million in Birmingham data centre
Digital Transformation

Pulsant invests GBP £1 million in Birmingham data centre

The upgrade aims to ease London dependence for Midlands firms needing low-latency AI capacity, security and resilience.

By Joseph Gabriel Lagonsin • 3 min read • Last week
XConnect & GSE team up to curb multi-service scams
Data Protection

XConnect & GSE team up to curb multi-service scams

Broader fraud detection could help agencies and brands spot scams sooner as telecom and internet signals are linked across services.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Cisco report: AI strains Australian networks as upgrades lag
Network Infrastructure

Cisco report: AI strains Australian networks as upgrades lag

Budget limits are leaving most Australian firms exposed as AI-driven traffic surges, with just 17% saying their networks are fully ready.

By Sean Mitchell • 5 min read • Last week