IT operations management stories - Page 2

SysAid bakes Splashtop remote support into its service desk, letting IT teams launch secure sessions directly from AI-driven tickets.

Tanium rolls out AI-driven tools to tighten endpoint governance, speed incident response and unify security, exposure and device management.

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.

Forrester study finds Tanium's Autonomous IT can deliver a 235% ROI and USD $20.1 million in three-year benefits with sub-six-month payback.

Cohesity launches Enterprise AI Resilience to protect production AI, contain rogue agents and speed recovery across hybrid data estates.

Datadog launches an MCP Server to give AI agents governed, real-time access to observability data across live development and operations.

Hybrid IT sprawl is driving “structural stress” for sysadmins as security risks rise, responsibilities grow and control over tools shrinks.

HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.

Acronis finds SMBs patch Microsoft flaws in about eight days, but the slowest endpoints stay exposed to known bugs for over five weeks.

Manufacturers reap early AI returns but poor data quality, fragmented tools and network limits block efforts to scale projects enterprise-wide.

Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.

Komodor triples ARR and doubles Fortune 500 reach as AI-fuelled SRE, automation and cloud cost pressure reshape reliability operations.

ManageEngine injects causal and autonomous AI into Site24x7 to cut alert noise, speed root-cause analysis and automate incident remediation.

New Relic launches an agentic AI platform and SRE Agent to shift observability from reactive monitoring to automated incident resolution.

Cayosoft posts 76% ARR jump for 2025 as identity recovery demand soars and it wins major public sector and enterprise customers.

AlgoSec posts record 2025 as hybrid cloud surge drives 37% new business growth, strong ARR gains and rapid uptake of its Horizon platform.

Datadog opens registration for DASH 2026 in New York, putting AI-in-production observability, security and reliability centre stage.

Zoho marks 30th anniversary by topping one million paying customers and 150 million users, with 2025 revenue up 20% year on year.

Zoho hits 1m paying customers and 150m users worldwide as the 30-year-old software group posts 2025 growth in clients and revenue.