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Knowledge Management stories
Salesforce unveils Agentforce AI tools for healthcare
Last week
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martech
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rpa
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risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
RecordPoint unveils MCP Server for governed AI data
Last week
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physical security
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ai security
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risk & compliance
RecordPoint launches an MCP Server to give AI tools secure, auditable access to governed enterprise data via a standardised interface.
From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet
Last week
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document management
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digital transformation
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ecm
A former BigLaw lawyer explains how swapping the safe partnership track for legal tech unlocked purpose, innovation and a front-row seat to AI.
iManage enhances Insight+ to close the AI governance gap
Last week
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data protection
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document management
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digital transformation
iManage upgrades Insight+ to plug the AI governance gap, adding richer metadata, data warehouse links and multi-region, compliant search.
RecordPoint unveils MCP Server to govern enterprise AI
Last week
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data protection
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digital transformation
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physical security
RecordPoint launches an MCP Server to give AI agents standard, auditable access to governed enterprise data without bespoke connectors.
What a stressed market taught me about marketing
Last week
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saas
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cmo
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legaltech
In a fatigued legal tech market, one marketing chief found that quiet empathy and mission, not louder features, turned clients into loyal advocates.
Ivo opens London, New York hubs amid rapid AI growth
Last week
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digital transformation
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cx
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martech
Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.
Automate the tasks, elevate leaders: The case for human-centered AI
Last week
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uc
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data protection
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hcm
Law firms are turning to AI to cut drudge work, raising urgent questions about how to protect mentorship, ethics and future leaders.
Why the future of maintenance depends on women - and AI that learns from them
Last week
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manufacturing
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digital transformation
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ai
Maintenance's future hinges on bringing more women into the trades and building AI that learns from their full range of expertise.
How intentional AI adoption is reshaping marketing and sales in tech
Last week
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digital transformation
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cx
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martech
Deliberate AI adoption is transforming tech marketing and sales, with women leaders driving cultural shifts that unlock new performance gains.
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The AI infrastructure trap: Why your 'AI-ready' project may already be obsolete
Last week
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digital transformation
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fintech
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cx
Banks risk AI 'infrastructure traps' as long projects outpace fast-evolving models, wasting budget while nimbler rivals ship real solutions.
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Last month
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saas
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uc
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digital transformation
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
Notion unveils Custom Agents to automate team workflows
Last month
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saas
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data protection
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devops
Notion rolls out Custom Agents, AI teammates that automate recurring workflows for Business and Enterprise users in a public beta launch.
CompTIA launches AI course for frontline help desks
Last month
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devops
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digital transformation
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cx
CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.
AI shapes RFP proposal teams as revenue pressure grows
Last month
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digital transformation
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martech
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rpa
Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.
How to hike the chasm from AI hype to reality in customer experience
Last month
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data protection
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private cloud
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hybrid cloud
Firms face a chasm between AI hype and CX reality, with security, compliance and organisational readiness the real keys to progress.
One million professionals now rely on CoCounsel AI
Last month
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data protection
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digital transformation
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rpa
One million professionals across 107 countries now use Thomson Reuters' CoCounsel AI, as the tool spreads through tightly regulated sectors.
AND Digital, HowNow halve curation time, revamp onboarding
Last month
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digital transformation
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e-learning
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hcm
AND Digital taps HowNow to centralise learning, halving content curation time and cutting onboarding admin by 80% across its workforce.
Potpie AI raises USD $2.2m to map massive codebases
Last month
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open source
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erp
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api
Potpie AI secures USD $2.2m pre-seed to build an ontology-first context layer helping AI agents navigate massive enterprise codebases.
Hyland expands AI agents to boost enterprise workflows
Last month
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data protection
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hybrid cloud
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digital transformation
Hyland expands AI agents and content tools to accelerate workflow automation, tackle unstructured data and unify access across repositories.