Managed Service Provider (MSP) stories

New UK cyber bill pushes critical sectors towards continuous offensive security testing as state-backed and criminal threats intensify.

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

AI is exposing the limits of aging campus and branch networks, pushing enterprises and MSPs towards unified, cloud-managed, secure platforms.

Misconfigured cloud training labs on AWS, Google Cloud and Azure expose major firms to live attacks via overly permissive access roles.

Coegi appoints Chris Kotyck EVP of Digital Operations to scale programmatic and social media services across North America from Canada.

AI investment risks falling flat without better orchestration across workflows, Enate warns, as UK CEOs ramp up tech and data spending.

EU rules are turning the checkout into a compliance hub, pushing retailers to rethink POS tech, processes and in-store customer journeys.

Digital payments will be non-negotiable for Malaysian businesses by 2026, Paydibs says, as liquidity, speed and visibility demands intensify.

Zyxel updates Nebula to 19.30, adding cross-org multi-tenant tools, RBAC and site cloning to streamline MSP network management at scale.

Simwood launches on-net conversational AI agents for carriers and MSPs, embedding voice and WhatsApp bots directly into UCaaS networks.

Singapore cements its status as Asia’s AI and digital gateway, boosted by low-carbon data centres and world-class, neutral connectivity.

Assured Data Protection widens Tony Giannini’s role to unite global innovation with Americas channel strategy for MSP-focused growth.

Climb extends its Delinea identity security distribution into the UK, Ireland and DACH as AI-driven identity threats intensify across Europe.

Zyxel has launched Nebula 19.30, adding cross-organisation multi-tenant tools, MSP portal upgrades and USG LITE 60AX router integration.

Selector secures eight US patents for AI-driven observability, spanning causal inference, LLM training, path tracing and predictive maintenance.

Lancom wins coveted AWS Managed Service Provider status, boosting its cloud credentials and access to joint sales and technical support.

Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.

Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.

PEXA launches PEXA Clear AML tool for Australian property sector, ahead of new AUSTRAC Tranche 2 rules starting 1 July 2026.

Australian SMEs face rising IT fragility as cloud-era misconfigurations, weak oversight and reactive support quietly erode resilience.