Managed Services stories - Page 2
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
How Apograph uses proactive firewall upgrades to protect clients and control costs
Last week
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firewalls
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network infrastructure
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sd-wan
Apograph's £60-a-month firewall plan helps clients dodge emergency refresh costs, cut downtime and strengthen security across 1,500 endpoints.
Freshworks boosts Freshservice with live asset mapping
This month
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digital transformation
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it automation
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multi-cloud
Freshworks adds live asset discovery to Freshservice, aiming to give IT teams clearer hybrid estate visibility and faster incident response.
Huntington picks SEI for private bank platform shift
This month
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saas
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paas
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digital transformation
Huntington National Bank has chosen SEI Wealth Platform to unify its private banking operations, as the lender seeks a more integrated digital wealth service.
Gresham renames S&P Global EDM platform as Opus EDM
This month
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saas
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digital transformation
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fintech
Gresham renames acquired enterprise data platform Opus EDM, keeping it separate from Prime EDM and planning AI features for 2026.
FNZ launches premium Select service for wealth clients
This month
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digital transformation
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fintech
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cx
FNZ launches premium Select service for wealth clients, giving top-tier firms priority product input, AI tools and faster platform support.
Pia joins Pax8 Marketplace with AI help desk automation
Last month
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digital transformation
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cx
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martech
Pia joins Pax8 Marketplace, giving MSPs direct access to AI-led help desk automation aimed at cutting repetitive service desk work and easing margin pressure.
Cork Cyber launches AI tool to catch MSP blind spots
Last month
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dr
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mfa
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socs
Cork Cyber adds AI-powered asset analysis to help MSPs spot security gaps, zombie records and wasted licences across crowded tool stacks.
LevelBlue & SentinelOne expand security partnership
Last month
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ransomware
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siem
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digital transformation
LevelBlue becomes SentinelOne's preferred global partner for AI-powered managed detection, response and incident handling across hybrid estates.
Risk Ledger expands into Maryland to target US cyber
Last month
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partner programmes
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supply chain
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risk & compliance
UK supply chain cyber firm Risk Ledger opens a Maryland base to build its US team and tap growing demand for third-party risk oversight.
LevelBlue & SentinelOne expand global security tie-up
Last month
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ransomware
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siem
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cloud security
LevelBlue deepens ties with SentinelOne in a global pact to deliver unified AI-driven MDR, SIEM and incident response services.
Rimini Street wins three Stevie Awards for support
Last month
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digital transformation
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cx
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martech
Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.
Abacus adopts single brand after Medicus IT merger
Last month
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data protection
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fintech
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advanced persistent threat protection
Abacus unveils a single global brand after its merger with Medicus IT, uniting financial and healthcare cybersecurity under one banner.
How cybersecurity partner programs are evolving in 2026
Last month
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firewalls
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network security
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cloud security
SonicWall overhauls SecureFirst for 2026, shifting to firm-level skills, role-based training and services to boost partners' recurring revenue.
How Sourcepass turns firewall upgrades into a competitive edge
Last month
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crm
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firewalls
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network security
Managing 600+ SonicWall firewalls, Sourcepass turns routine upgrades into a strategic weapon for security, efficiency and client trust.
Support Fusion raises AUD $1 million, expands to US & UK
Last month
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saas
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digital transformation
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it automation
Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.
Yubico expands YubiKey enrolment for Microsoft, Ping
Last month
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data protection
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mfa
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cloud security
Yubico expands YubiKey enrolment tools for Microsoft Entra ID and Ping, aiming to simplify passwordless onboarding and account recovery.
Wipro launches NVIDIA-powered AI data centre stack
Last month
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hybrid cloud
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digital transformation
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hyperscale
Wipro unveils an NVIDIA-powered AI data centre stack to help global enterprises shift AI from isolated pilots to secure, scaled operations.
Netos & Nebula launch global FinOps push for networks
Last month
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firewalls
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network infrastructure
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digital transformation
Netos picks Nebula as its first global services partner to scale FinOps-style network spend management for channel-led enterprise roll-outs.
Rubrik unveils MSP PayGo pricing & Rubrik Verified plan
Last month
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data protection
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dr
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ransomware
Rubrik rolls out MSP PayGo licensing, 24/7 ransomware support and a Rubrik Verified badge as it chases a USD $258 billion market.
Lwart expands Rimini Street support to SAP & VMware
Last month
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malware
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virtualisation
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ransomware
Lwart extends Rimini Street support to SAP and VMware to cut licensing pressure, avoid forced upgrades and refocus IT on operations.