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Microsoft Copilot stories

Bospar survey finds Americans confused about AI & brands
Generative AI

Bospar survey finds Americans confused about AI & brands

Americans largely misunderstand how chatbots source brand answers, leaving companies at risk of being invisible in AI search results.

By Joseph Gabriel Lagonsin • 4 min read • This month

Global Stories

Microsoft Copilot stories

Sprinklr adds AI tools to speed customer responses
Software-as-a-Service

Sprinklr adds AI tools to speed customer responses

Faster real-time responses may help brands cut manual analysis as the new release links customer signals with AI tools across service and marketing.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
HERE launches Studio for no-code apps in regulated firms
Software-as-a-Service

HERE launches Studio for no-code apps in regulated firms

Regulated firms can let non-technical staff build apps in a controlled browser, using approved AI tools and existing security controls.

By Sean Mitchell • 4 min read • 4 days ago
Xero unveils AI tools as customer base hits five million
Software-as-a-Service

Xero unveils AI tools as customer base hits five million

The cloud accounting group's AI push aims to cut manual work for small firms as it moves beyond bookkeeping and into cash flow management.

By Joseph Gabriel Lagonsin • 4 min read • Last week
ESET warns of AI abuse & quishing surge in attacks
Malware

ESET warns of AI abuse & quishing surge in attacks

Malicious AI skills are helping criminals steal data and run malware, while QR-code phishing climbed 146% in the latest ESET report.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Zywave launches Apex AI platform for insurance sales
Software-as-a-Service

Zywave launches Apex AI platform for insurance sales

Insurers under staffing pressure may use the platform to speed renewals, prospecting and compliance work while cutting back-office time.

By Sean Mitchell • 4 min read • Last week
SVV launches free AI platform for venture investors
Customer Relationship Management

SVV launches free AI platform for venture investors

Venture firms could cut screening and diligence time as SVV's open-source system spreads its internal AI workflows across the industry.

By Joseph Gabriel Lagonsin • 4 min read • This month
Microsoft names Logicalis a Frontier Partner for AI
Software-as-a-Service

Microsoft names Logicalis a Frontier Partner for AI

The recognition could help Logicalis win more cloud and AI deals as Microsoft deepens co-sell ties with trusted partners.

By Mark Tarre • 3 min read • This month
Xero launches Microsoft 365 integration for finance
Software-as-a-Service

Xero launches Microsoft 365 integration for finance

It could cut time spent switching between apps by letting small businesses pull live accounts data into Excel, Word, PowerPoint and Copilot Chat.

By Joseph Gabriel Lagonsin • 4 min read • This month
Euromonitor revamps Passport with AI chat & Copilot
Software-as-a-Service

Euromonitor revamps Passport with AI chat & Copilot

Customers can now query Euromonitor's Passport data in Microsoft apps and other AI tools as the firm widens API access across all datasets.

By Joseph Gabriel Lagonsin • 3 min read • This month
Logicalis wins Microsoft Frontier Partner, Copilot status
Digital Transformation

Logicalis wins Microsoft Frontier Partner, Copilot status

The status should help Logicalis win more AI deployment work as organisations move from pilots to wider use of Microsoft tools.

By Joseph Gabriel Lagonsin • 4 min read • This month
Exabeam expands AI agent security tools with Claude
Security Information and Event Management

Exabeam expands AI agent security tools with Claude

Security teams gain wider visibility into risky AI agent activity as Exabeam doubles behavioural detections and adds Claude telemetry.

By Joseph Gabriel Lagonsin • 5 min read • This month
BeyondTrust launches AI Agent Security beta for endpoints
Endpoint Protection

BeyondTrust launches AI Agent Security beta for endpoints

The beta aims to stop unauthorised AI tools on corporate devices from reaching cloud services, repositories and production systems.

By Mark Tarre • 4 min read • This month
Siemens grants UniSC software for engineering training
Digital twins

Siemens grants UniSC software for engineering training

Students at UniSC will gain hands-on access to Siemens engineering tools as Queensland pushes to build skills for advanced manufacturing.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Microsoft taps finance body to guide Copilot in Excel
Enterprise Resource Planning

Microsoft taps finance body to guide Copilot in Excel

The move puts human checks at the centre of AI-assisted modelling, as finance teams face greater scrutiny over errors in Excel outputs.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

Microsoft Copilot stories

Nine signs Microsoft Copilot deal for Australian news
Digital Transformation

Nine signs Microsoft Copilot deal for Australian news

Australian readers will see Copilot responses grounded in Nine's mastheads, with snippets and links back to the original reporting.

By Sean Mitchell • 4 min read • This month
AI is already running inside the enterprise. Is Australia ready?
Software-as-a-Service

AI is already running inside the enterprise. Is Australia ready?

Australian firms are using AI at scale, but many lack the visibility to stop shadow tools, agentic access and rising incidents.

By Steve Moros • 7 min read • This month