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Opinion Stories - Page 57

American Stories

Opinion stories

Beyond the buzz: Owning the retail experience in the age of AI
Customer Experience

Beyond the buzz: Owning the retail experience in the age of AI

Retail's future lies in blending AI with human creativity to craft unique experiences, not just chasing tech buzzwords in the digital age.

By Zohar Gilad • 6 min read • Mon, 24th Nov 2025

Global Stories

Opinion stories

AI halves banks' cloud migration downtime & cuts losses
Data Analytics

AI halves banks' cloud migration downtime & cuts losses

AI-led cloud migration cuts banking downtime by 45%, boosts transaction reliability and halves migration timelines, easing regulatory concerns.

By Ashish Kumar • 8 min read • Mon, 24th Nov 2025
How Chief Financial Officers are redefining financial leadership in cybersecurity
Financial Systems

How Chief Financial Officers are redefining financial leadership in cybersecurity

CFOs are taking a lead in cybersecurity, viewing it as a vital business risk and investment, to shield organisations from growing digital threats and financial fallout.

By Jonathan Beeby • 4 min read • Mon, 24th Nov 2025
Rethinking cloud choices in the age of AI
Private Cloud

Rethinking cloud choices in the age of AI

Australian organisations are reassessing cloud strategies amid rising costs and AI demands, balancing public cloud, private servers, and data sovereignty concerns.

By Pieter Kraan • 4 min read • Mon, 24th Nov 2025
Energy & transport brands talk loyalty innovation
Customer Experience

Energy & transport brands talk loyalty innovation

Australian and New Zealand energy and transport firms embrace AI-driven loyalty platforms for faster, personalised customer rewards and operational efficiency in 2025.

By Jonathan Reeve • 7 min read • Mon, 24th Nov 2025
Building mental scaffolding: Why AI makes subject knowledge more critical, not less
Artificial Intelligence

Building mental scaffolding: Why AI makes subject knowledge more critical, not less

AI in classrooms prompts debate on the need for deep subject knowledge, as teachers and students question learning versus easy information access.

By Chris Wiggin • 5 min read • Mon, 24th Nov 2025

Stories from Other Regions

Opinion stories

Unlocking observability in complex edge setups
Digital Transformation

Unlocking observability in complex edge setups

Observability is key to managing complex edge computing, offering real-time insight and automated solutions as IT systems grow across cloud, on-premise and edge setups.

By SUSE • 4 min read • Mon, 24th Nov 2025
Supporting mature open source projects - the role for the finance sector
Risk & Compliance

Supporting mature open source projects - the role for the finance sector

The finance sector is urged to support mature open source projects like XML libraries, crucial for banking but reliant on dwindling volunteer maintenance.

By Alastair Turner • 6 min read • Mon, 24th Nov 2025
Will AI mean the end of the road for my customer service career?
Customer Experience

Will AI mean the end of the road for my customer service career?

AI is transforming customer service careers, shifting roles from routine tasks to strategic, empathy-driven jobs enriched by data and technology.

By Iain Banks • 5 min read • Mon, 24th Nov 2025
The Great British switch-off: Why UK SMEs need to future-proof their communications
Unified Communications

The Great British switch-off: Why UK SMEs need to future-proof their communications

With the UK's PSTN network ending in 2027, over 5.5 million SMEs must urgently switch to digital communications to avoid disruption and boost resilience.

By Ollie Newby • 4 min read • Mon, 24th Nov 2025
Beyond digital defences: The real-world threats to data centres
DataCentre infrastructure

Beyond digital defences: The real-world threats to data centres

Physical risks like theft and fire pose serious threats to data centres, now critical national infrastructure, requiring robust multi-layered security beyond cyber defences.

By Gary Agnew and Brian Ruddock • 5 min read • Mon, 24th Nov 2025
The great reskilling myth: How right-sized ERP training cuts consultant fees and empowers your existing team
Digital Transformation

The great reskilling myth: How right-sized ERP training cuts consultant fees and empowers your existing team

Right-sized ERP training empowers existing teams, cuts costly consultant fees, and debunks the myth that all employees need extensive reskilling.

By Veerendra Jamdade • 6 min read • Mon, 24th Nov 2025
5 reasons we turned down a US$5 million acquisition
Enterprise Resource Planning

5 reasons we turned down a US$5 million acquisition

We turned down a US$5 million acquisition for our pre-revenue start-up, choosing global scale and long-term value over an early exit offer.

By Dr Aidan Gill • 5 min read • Mon, 24th Nov 2025
Why supply chain resilience is more than a buzzword; it's a competitive advantage
Supply Chain

Why supply chain resilience is more than a buzzword; it's a competitive advantage

Supply chain resilience in 2026 is a competitive edge, driven by evolving trade policies, AI tech, and the need for adaptability amid global uncertainties.

By Andrew Coldrey • 5 min read • Mon, 24th Nov 2025
Why you should skip Amazon this Black Friday
Supply Chain

Why you should skip Amazon this Black Friday

This Black Friday, spending locally instead of on Amazon could support your community and boost the economy on Small Business Saturday, November 29, 2025.

By Maria Rosey • 5 min read • Mon, 24th Nov 2025
Boost your business with New Zealand mail solutions
Customer Experience

Boost your business with New Zealand mail solutions

Maintaining accurate, validated addresses is key to smooth New Zealand mail deliveries, cutting costs and boosting customer satisfaction for businesses.

By Edmund Ng • 5 min read • Mon, 24th Nov 2025
AI is helping us reimagine black friday
Artificial Intelligence

AI is helping us reimagine black friday

AI is revolutionising Black Friday, turning it from a rush of impulsive buys into a year-round, sustainable, and transparent shopping experience.

By Ashley Bailey • 4 min read • Sun, 23rd Nov 2025