Outsourcing stories - Page 4
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Vertex Group names Puneeta Rajwant to lead India push
Tue, 13th Jan 2026
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smart cities
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digital transformation
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iot
Vertex Group names Puneeta Rajwant to steer India expansion, InfraTech launch and drive its Vertex 2.0 agenda towards INR ₹1,000 crore.
TGT Global names Thaddeus Susara to lead vendor push
Thu, 8th Jan 2026
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partner programmes
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it services
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outsourcing
TGT Global has promoted Thaddeus Susara to vice president of channel and strategic partnerships to spearhead a new vendor-focused push.
Hightekers buys Serviap to boost Latin America reach
Mon, 22nd Dec 2025
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saas
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hcm
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hybrid & remote work
Hightekers snaps up Serviap Global to cement its Latin America footprint, extending its direct Employer of Record reach to 40 countries.
Rimini Street, Tidewater expand global ERP & tax pact
Mon, 15th Dec 2025
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digital transformation
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partner programmes
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financial systems
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
E-commerce businesses urged to treat payments as profit drivers
Wed, 26th Nov 2025
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cx
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martech
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partner programmes
E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.
AI adoption in process safety rising but impact on incidents lags
Thu, 6th Nov 2025
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data analytics
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risk & compliance
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ai
AI adoption in process safety grows, but impact on reducing incidents lags as industries face ageing assets and skill shortages, says Sphera report.
Tech Mahindra unveils Orion Marketplace for enterprise agentic AI
Wed, 24th Sep 2025
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digital transformation
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it automation
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llms
Tech Mahindra launches TechM Orion Marketplace, a platform granting enterprises access to autonomous AI agents for smarter, scalable business automation.
SquadStack.ai unveils autonomous AI agent to boost sales at scale
Fri, 15th Aug 2025
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devops
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cx
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martech
SquadStack.ai has launched a voice-first autonomous AI agent to automate sales, doubling lead connectivity and cutting acquisition costs across various industries.
Suntory boosts wellness with Rimini-driven Comado app launch
Thu, 14th Aug 2025
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devops
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digital transformation
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apm
Suntory partners with Rimini Street to launch Comado, a gamified wellness app, delivered within four months with no extra costs, boosting digital health engagement.
EY & SAP launch integrated finance service to drive growth
Mon, 12th May 2025
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uc
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data analytics
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digital transformation
EY and SAP have launched an Integrated Finance Managed Service using SAP's cloud to help businesses boost growth and streamline core finance functions.
Skills gap leads solar firms to outsource maintenance needs
Tue, 22nd Apr 2025
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clean technologies
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outsourcing
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renewable energy
Research shows 55% of solar firms outsource maintenance due to skills shortages, with outsourcing set to rise, especially in Spain and Germany.
BlackLine announces 2024 Global & Regional Partner Awards
Fri, 14th Mar 2025
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ai
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deloitte
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outsourcing
BlackLine has unveiled its 2024 Global and Regional Partner Awards, honouring firms for advancing future-ready finance operations in a digitally evolving landscape.
Skills gap in public sector IT fuels outsourcing reliance
Wed, 12th Feb 2025
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edutech
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education, learning & training
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outsourcing
A mere 4% of public sector IT professionals believe graduates are fit for real-world roles, revealing a stark skills gap affecting project delivery.
Fortra's 2025 cybersecurity survey: key risk findings
Wed, 12th Feb 2025
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malware
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ransomware
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devops
Fortra's newly released 2025 cybersecurity survey reveals evolving threats, with 83% of professionals citing phishing as their top concern, alongside rising worries over AI.
AI revolutionising financial crime detection by 2025
Mon, 27th Jan 2025
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quantum computing
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risk & compliance
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ai
The future of financial crime prevention is being reshaped by AI and quantum computing, presenting both opportunities and risks, says Efficient Frontiers International.
Washington firms embrace outsourced finance solutions
Thu, 23rd Jan 2025
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data analytics
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ai
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outsourcing
Businesses in Washington are turning to outsourced finance solutions to boost efficiency, reduce costs, and harness innovation, according to IBN Technologies' CEO.
Contact centres in 2025: Balancing AI with human empathy
Thu, 14th Nov 2024
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uc
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cx
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martech
The contact centre industry is poised for transformation in 2025, with a predicted rise in demand for human interaction as consumer preferences shift.
Outsourcing health IT will be US$99,995 million by 2032: FMI
Wed, 1st Mar 2023
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cybersecurity
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healthtech
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software development
The healthcare IT outsourcing solutions market will grow at a CAGR of 7.2% between 2022 and 2032, totalling around US$ 99,995.7 million by the end of 2032.
Anana deploys Pluribus Networks as part of network modernisation project
Fri, 10th Jan 2020
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network infrastructure
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martech
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omnichannel
Anana deploys Pluribus Networks' operating system and cloud fabric to unify data centers and improve service delivery.