Performance management stories - Page 4

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.

Middle managers' performance collapses by up to 70% under reputational risk and fuzzy authority, Interactive EQ's 2026 index finds.

Taara has launched Lightbridge Pro, a 20 Gbps wireless optical system promising carrier-grade uptime via automatic, hitless backup switching.

F5 and Scality deepen their tie-up, fusing security and S3 object storage to bolster hybrid AI workloads across sites and clouds.

TrafficGuard ramps up New York presence as US advertisers brace for rising ad fraud, with losses forecast to hit USD $172 billion by 2028.

Kingspan Insulation picks Expereo to unify connectivity across 90 global sites, replacing MPLS with managed SD-WAN under one platform.

US auto dealers make AI central to retail strategy, ramping investment as squeezed margins and online-first buyers demand faster response.

Netmore launches its Pulse partner scheme to streamline global IoT roll-outs, unifying over 200 partners and prioritising LoRaWAN at scale.

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

StarHub adopts Totogi's AI Ontology to analyse sales calls in real time, aiming to lift enterprise deal conversions and halve training time.

Unanet launches Champ AI copilot inside its architecture ERP, letting AEC firms query data in plain language and automate core workflows.

Oracle NetSuite launches AI tools and a low-code integration platform to automate finance, planning and customer workflows across its suite.

Broken documents and file mix-ups are costing firms an average of USD $6,790 per employee each year, a new survey of US workers finds.

NetSuite debuts AI finance tools and a low-code integration platform to streamline closes, pricing, reporting and cross-app workflows.

Global CDN spending is forecast to soar from USD $27.25bn in 2025 to USD $42.89bn by 2030, driven by edge demand and performance pressure.

Skillsoft launches an AI-ready Percipio platform that unifies learning and skills management as employers race to keep pace with job changes.

Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.

Enterprises ringfence AI spend as core infrastructure, racing from pilots to orchestrated, governed systems despite economic headwinds.

Fiddler raises USD $30m to expand its AI agent control plane, targeting governance, security and observability for complex enterprise systems.

McLaren Racing has struck a multi-year deal with Rubrik to bolster cyber resilience and safeguard critical data across its F1 and IndyCar teams.