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Process automation stories

Bolt launches AI platform for insurance distribution
Customer Relationship Management

Bolt launches AI platform for insurance distribution

Fragmented agency workflows could be cut as Bolt's new platform links quoting, servicing and carrier access across US insurance markets.

By Karen Joy Bacudo • 4 min read • Today
Payouts.com & Replit expand partnership to speed builds
Software-as-a-Service

Payouts.com & Replit expand partnership to speed builds

The move could cut Payouts.com's product development cycle from months to days while keeping audit trails and PCI controls in place.

By Karen Joy Bacudo • 4 min read • 3 days ago
nCino launches Mortgage MCP for lenders' AI agents
Software-as-a-Service

nCino launches Mortgage MCP for lenders' AI agents

Mortgage lenders could cut routine admin time as nCino's new tool lets AI agents act within existing permissions and audit logs.

By Karen Joy Bacudo • 4 min read • 4 days ago

Global Stories

Process automation stories

Adobe launches AI collaborators in Workfront workflows
Digital Transformation

Adobe launches AI collaborators in Workfront workflows

Marketing teams can now route tasks to AI agents inside Adobe Workfront, with approvals and audit trails kept in one place.

By Sean Mitchell • 3 min read • Today
Dynatrace buys Arize in USD $915m AI observability deal
DevOps

Dynatrace buys Arize in USD $915m AI observability deal

The tie-up could give enterprises a single way to track AI model quality and system performance as production deployments accelerate.

By Joseph Gabriel Lagonsin • 4 min read • Today
SAP names Rachel Hunter ANZ Head of AI amid growing adoption
Software-as-a-Service

SAP names Rachel Hunter ANZ Head of AI amid growing adoption

AI use in Australia and New Zealand is shifting from pilots to routine finance and marketing tasks, SAP said in a regional review.

By Mark Tarre • 4 min read • Yesterday
Vertex warns of growing indirect tax compliance gap
Digital Transformation

Vertex warns of growing indirect tax compliance gap

Many large businesses are leaving millions on the table as manual processes and fragmented systems widen indirect tax compliance risks.

By Karen Joy Bacudo • 4 min read • 2 days ago
HCLSoftware appoints Ashish Shreykar as Vice President
Software-as-a-Service

HCLSoftware appoints Ashish Shreykar as Vice President

The hire comes as enterprise software groups race to align products with AI-driven automation, security and governance demands.

By Mark Tarre • 4 min read • 3 days ago
Rinnai Australia cuts service times with Oracle AI
Manufacturing

Rinnai Australia cuts service times with Oracle AI

Customer enquiries are now being answered up to 35% faster as Rinnai Australia uses Oracle AI to ease pressure on its call centre.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago
Moss raises EUR €35 million in Portage-led funding
Software-as-a-Service

Moss raises EUR €35 million in Portage-led funding

Valuation of the Berlin finance software group has reached EUR €1 billion as it plans AI tools that keep finance teams in control.

By Karen Joy Bacudo • 4 min read • 4 days ago

Stories from Other Regions

Process automation stories

Trimble launches Arc Agent to automate logistics workflows
Software-as-a-Service

Trimble launches Arc Agent to automate logistics workflows

Logistics back offices could cut time spent on emails and spreadsheets as the tool targets the manual tasks 70% of firms flag as a pain point.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Jasbe automates invoice approvals across 56-site network
Software-as-a-Service

Jasbe automates invoice approvals across 56-site network

Automated approval controls are speeding payments at Jasbe Petroleum, cutting invoice clearance from days to hours across 56 service stations.

By Mark Tarre • 4 min read • 2 days ago
KPMG India & Zoho strike digital transformation alliance
Software-as-a-Service

KPMG India & Zoho strike digital transformation alliance

Enterprises could gain a single route to cloud modernisation, as the deal pairs consulting with software amid tighter data-residency rules and AI ambitions.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Matchmade.io claims million-record reconciliation in minutes
Software-as-a-Service

Matchmade.io claims million-record reconciliation in minutes

Finance teams across Southeast Asia could cut reconciliation delays as fragmented payment data makes manual matching slower and riskier.

By Karen Joy Bacudo • 4 min read • 2 days ago
Why disconnected data is quietly holding Canadian business back
Manufacturing

Why disconnected data is quietly holding Canadian business back

Disconnected systems are slowing decisions, masking costs and forcing Canadian firms to reconcile data manually before they can trust it.

By Dan Miller • 5 min read • 3 days ago
Aderant & First AML link compliance into law firms' workflow
Software-as-a-Service

Aderant & First AML link compliance into law firms' workflow

Law firms using both systems can now cut handoffs and duplicate data entry as AML checks move inside their core practice management workflow.

By Karen Joy Bacudo • 4 min read • 3 days ago
The next Australian mining catastrophe won't be a cyberattack: it will be a failed system upgrade
Ransomware

The next Australian mining catastrophe won't be a cyberattack: it will be a failed system upgrade

Failed system upgrades could disrupt production, safety and payroll in Australian mines more than cyberattacks, as AI and ERP change accelerates.

By Justin Grose • 4 min read • 4 days ago