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Rue Gilt Groupe plugs Riskified into Zendesk to curb fraud
Customer Relationship Management

Rue Gilt Groupe plugs Riskified into Zendesk to curb fraud

Real-time risk scores are now guiding Rue Gilt Groupe agents on refunds and reroutes, as online retailers battle growing service-channel fraud.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026
Outpayce & Riskified launch airline fraud protection
Airlines

Outpayce & Riskified launch airline fraud protection

Airlines could cut chargebacks and manual review costs as Outpayce adds Riskified's fraud screening to its payments platform worldwide.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 9th Apr 2026
Lessons from the frontlines: A woman's journey in payments and leadership
Fintech

Lessons from the frontlines: A woman's journey in payments and leadership

From hyperinflation in Sofia to leading fintech in New York, a CFO shows how resilience and risk‑taking can redefine women's careers.

By Aglika Dotcheva • 5 min read • Tue, 3rd Mar 2026
Riskified urges fraud vigilance as holiday eCommerce surges
Marketing Technologies

Riskified urges fraud vigilance as holiday eCommerce surges

Riskified urges shoppers and merchants to stay vigilant against rising AI-driven eCommerce fraud as holiday online sales may hit USD $311 billion in 2025.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
AI-driven shopping surges, raising new risks for merchants
Risk & Compliance

AI-driven shopping surges, raising new risks for merchants

A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.

By Catherine Knowles • 4 min read • Thu, 23rd Oct 2025
Riskified & HUMAN join forces to tackle AI-driven eCommerce risks
Risk & Compliance

Riskified & HUMAN join forces to tackle AI-driven eCommerce risks

Riskified and HUMAN Security partner to help merchants manage rising risks and opportunities from AI-driven eCommerce shopping agents.

By Catherine Knowles • 4 min read • Fri, 15th Aug 2025
Riskified enhances Dispute Resolve to tackle Australian eCommerce fraud
Digital Transformation

Riskified enhances Dispute Resolve to tackle Australian eCommerce fraud

Riskified's Dispute Resolve platform expands its services in Australia, aiming to aid merchants facing a post-holiday surge in chargebacks. The platform can streamline and accelerate revenue recovery through AI and gateway integrations.

By Sean Mitchell • 3 min read • Tue, 6th Feb 2024
Novatti teams up with Riskified to combat payment fraud
Marketing Technologies

Novatti teams up with Riskified to combat payment fraud

Riskified partners with Novatti Group to offer total protection against fraudulent chargebacks for businesses.

By Catherine Knowles • 3 min read • Fri, 28th Oct 2022

Stories from Other Regions

Riskified stories

Zendesk launches specialised AI agents for customer service
Digital Transformation

Zendesk launches specialised AI agents for customer service

The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.

By Sofiah Nichole Salivio • 4 min read • Last month
UK shoppers show rising trust in AI for peak holiday shopping
Customer Experience

UK shoppers show rising trust in AI for peak holiday shopping

Nearly half of UK shoppers plan to use AI agents for holiday shopping, showing growing trust despite some security concerns ahead of the peak season.

By Shannon Williams • 3 min read • Thu, 23rd Oct 2025
UK retailers lose $2.6 billion annually to policy abuse
Customer Experience

UK retailers lose $2.6 billion annually to policy abuse

New research reveals UK retailers are tightening return policies, driven by annual losses of $2.6 billion from fraud and policy abuse.

By Catherine Knowles • 3 min read • Tue, 15th Oct 2024
How can retailers protect profits and keep customers happy?
Artificial Intelligence

How can retailers protect profits and keep customers happy?

Amid rising policy abuse, retailers like PrettyLittleThing tighten return rules to protect profits, sparking debate on balancing customer satisfaction and revenue.

By Aviram Ganor • 5 min read • Wed, 24th Jul 2024