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Small Business (SMB) Stories - Page 18

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Small Business (SMB) stories

Backbase named Forrester leader & customer favourite
Software-as-a-Service

Backbase named Forrester leader & customer favourite

Banks seeking to cut fragmentation may see Backbase's Forrester nod as validation that its AI-native platform can unify front-office work.

By Shannon Williams • 4 min read • Wed, 29th Apr 2026
TP-Link launches PTZ5425 camera for business sites
Network Infrastructure

TP-Link launches PTZ5425 camera for business sites

Businesses can cover larger outdoor sites with one camera, as TP-Link’s PTZ5425 adds 25x zoom, tracking and active warnings.

By Mark Tarre • 3 min read • Wed, 29th Apr 2026
Xero opens Vancouver AI hub to boost North America
Software-as-a-Service

Xero opens Vancouver AI hub to boost North America

The move strengthens Xero’s North American engineering base as it pushes AI tools into its core accounting software for small businesses.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 29th Apr 2026
YFM backs Swanky with GBP £7.6 million growth deal
Software-as-a-Service

YFM backs Swanky with GBP £7.6 million growth deal

The Exeter Shopify agency plans recruitment, expansion and acquisitions after YFM Equity Partners committed GBP £7.6 million to support growth.

By Karen Joy Bacudo • 3 min read • Tue, 28th Apr 2026

Stories from Other Regions

Small Business (SMB) stories

Alpha Swanson achieved ISO 27001 certification on own system
Software-as-a-Service

Alpha Swanson achieved ISO 27001 certification on own system

The UK consultancy now has three recognised standards in place after passing two UKAS-accredited audits on its own Certain platform.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 29th Apr 2026
UK firms rethink AI use to cut wasted work and boost output
Manufacturing

UK firms rethink AI use to cut wasted work and boost output

Companies are finding that AI boosts performance only when it removes repetitive work, with human judgement still needed to prevent errors and burnout.

By Kaleah Salmon • 4 min read • Wed, 29th Apr 2026
UK SMEs could save £10,000 by ditching software tools
Software-as-a-Service

UK SMEs could save £10,000 by ditching software tools

Unused subscriptions are leaving UK SMEs exposed to rising SaaS bills, with some firms able to trim GBP £10,000 a year.

By Mark Tarre • 4 min read • Wed, 29th Apr 2026
eir business inks ServiceNow deal for managed services
Data Protection

eir business inks ServiceNow deal for managed services

Customers across Ireland will get a single portal for service requests and incident updates as eir business shifts onto ServiceNow's AI platform later this year.

By Karen Joy Bacudo • 4 min read • Wed, 29th Apr 2026
Guinness Enterprise Centre start-ups generate €140m
Artificial Intelligence

Guinness Enterprise Centre start-ups generate €140m

The Dublin hub's resident firms supported 13,225 jobs and €2.5 billion in revenue over 25 years, a new report found.

By Karen Joy Bacudo • 3 min read • Wed, 29th Apr 2026
UK financial planners see AI boosting efficiency, not cuts
Digital Transformation

UK financial planners see AI boosting efficiency, not cuts

Most firms expect AI to streamline admin and planning support, while only 3% plan staff reductions this year, a survey shows.

By Karen Joy Bacudo • 4 min read • Wed, 29th Apr 2026
Content systems in B2B tech: Scaling assets across channels
Data Protection

Content systems in B2B tech: Scaling assets across channels

B2B tech firms are wasting budget on one-off assets as tighter content systems help extend reach, sharpen messaging and improve ROI.

By Patrick Keenan • 4 min read • Wed, 29th Apr 2026
Australian mid-sized firms gain from AI, but skills lag
Digital Transformation

Australian mid-sized firms gain from AI, but skills lag

Yet most Australian mid-sized firms still lack the training and governance needed to turn AI use into broader revenue gains.

By Sean Mitchell • 4 min read • Wed, 29th Apr 2026
Australian employers demand AI skills as hiring gap widens
Human Capital Management

Australian employers demand AI skills as hiring gap widens

Employers are tightening recruitment as 88% struggle to find workers with AI skills, while 37% say AI-written CVs cloud judgement.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 29th Apr 2026
Paper data breaches in UK hit 11,141 over five years
Data Protection

Paper data breaches in UK hit 11,141 over five years

Employee records featured in almost one in five cases as lost, stolen or mishandled paperwork kept UK breach reports high over five years.

By Sean Mitchell • 4 min read • Tue, 28th Apr 2026
CDR reforms could add AUD $1.2 billion, study says
Data Protection

CDR reforms could add AUD $1.2 billion, study says

Easier consent and wider bank access could lift Consumer Data Right use to more than 18 million Australians by 2035, the modelling says.

By Karen Joy Bacudo • 4 min read • Tue, 28th Apr 2026
Australia scam losses rise as reports fall in 2025
Data Protection

Australia scam losses rise as reports fall in 2025

Fewer Australian scam reports still cost victims more in 2025, with total losses climbing to AUD $295.4 million and phishing damage surging.

By Mark Tarre • 4 min read • Tue, 28th Apr 2026
AI adoption lifts NZ business revenue, study finds
Data Analytics

AI adoption lifts NZ business revenue, study finds

AI users are already outperforming peers, with New Zealand SMEs earning about NZD $400,000 more and large firms NZD $59.1 million more in FY25.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 28th Apr 2026
Cloudhouse launches Cyber Essentials readiness check
Hybrid Cloud

Cloudhouse launches Cyber Essentials readiness check

More organisations could fail Cyber Essentials as missed patches and patchy MFA now trigger automatic rejection under tougher UK rules.

By Joseph Gabriel Lagonsin • 3 min read • Mon, 27th Apr 2026