Support stories
New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.
Virtualisation offers benefits, but new complexity as Pang Yuen, Gigamon vice president, Asia Pacific Region details.
200 Square's new virtual estate agent automates listings to contracts, cutting admin costs while offering expert support through online and direct channels.
Juniper Networks strengthens its New Zealand operations with three strategic hires, aiming to boost service quality and address local data centre challenges.
Microsoft's global study reveals 39% of SMBs will purchase cloud services within three years, highlighting a growing opportunity for hosting service providers.
Specialist skills: when to train and when to outsource? Geoff Cossey, Director of security-focused distributor Chillisoft, discusses.
Australian start-up breaks through four million projects, 25 regional marketplaces, 15 currencies and 10 languages.
Renaissance's 2012 report chronicles a turbulent year, with asset write-offs, business exits, relocations, staffing cuts, and strategic shifts now stabilising.
The space will consist of a professional services office, a sales office, a meeting room and a purpose-built training room.
Contegro, a Kiwi CMS company, has launched an online training studio to expand its global reach, enabling designers to manage websites without developers.
Sony's PlayStation Network is on the road to recovery after hackers compromised it, causing a nearly month-long outage.
Intel has unveiled a unified channel programme in Australia/New Zealand at the Solutions Summit in Melbourne, integrating system builders and resellers.
Amidst Christchurch's earthquake recovery, disturbing online trolls spread hate, sparking debate on internet freedom and the removal of offensive content.
Candle has launched a mobile recruitment site, enabling New Zealand IT professionals to access job opportunities swiftly via smartphones.
Cyclone Computers partners with Apple as an Authorised Education Reseller, aiming to enhance digital learning in NZ schools with MacBooks and iPads.
The Commonwealth Games are almost here, and that got me thinking about the last time they were held in New Zealand, which was in 1990.
Comworth has promoted Murray Mansfield to Southern Region Channel Manager, Telephony, to boost Zultys IP Phone Systems' presence across New Zealand.
Telcoinabox invests USD $2 million to centralise its support operations in Sydney, aiming for a 25% increase in service providers and greater efficiency.
Tait Radio Communications selects WaveAdept to implement Google Apps, streamlining global operations for 950 users and enhancing cross-continent collaboration.
AVG launches a New Zealand website to facilitate local purchases, upgrades, and downloads of its software, featuring NZD $ transactions and support.
