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Workflow Automation stories
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
SurePath AI unveils real-time controls to secure MCP use
Today
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endpoint protection
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document management
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network security
SurePath AI launches real-time MCP policy controls to lock down AI tool access, aiming to secure fast-growing workplace agent workflows.
Diligent launches AuditAI to streamline internal audits
Today
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digital transformation
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erp
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ai
Diligent unveils AuditAI, an agentic AI suite that cuts audit admin by up to 70% while turning board-level risk signals into concrete actions.
Mitel unveils WX framework for unified workforce comms
Today
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uc
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private cloud
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hybrid cloud
Mitel debuts WX, a role-aware, AI-enabled comms framework unifying frontline, mobile, knowledge and contact centre workers on one layer.
monday.com gives AI agents full user status on platform
Yesterday
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saas
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crm
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devops
monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.
AI productivity gains erased by document verification
Yesterday
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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
Luminance opens AI contract tool with clearer reasoning
Yesterday
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devops
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digital transformation
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rpa
Luminance opens its Autonomous Negotiation AI to non-lawyers, adding detailed reasoning and history for fully automated contract decisions.
Databricks unveils Genie Code and buys Quotient AI
Yesterday
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devops
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data analytics
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digital transformation
Databricks launches Genie Code autonomous data agent and snaps up Quotient AI to boost real-world evaluation of AI agents in production.
UiPath secures landmark AIUC-1 certification for AI agents
Yesterday
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data protection
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rpa
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supply chain
UiPath becomes first enterprise automation platform to earn AIUC-1 certification, setting a new benchmark for secure, reliable AI agents.
Zendesk to acquire Forethought in agentic AI expansion
Yesterday
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digital transformation
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cx
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martech
Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.
Databricks debuts Genie Code & snaps up Quotient AI
Yesterday
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data analytics
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data science
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aiops
Databricks launches Genie Code to automate complex data workflows and snaps up Quotient AI to boost evaluation and oversight of its agents.
KX unveils agentic AI blueprints for capital markets
Yesterday
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fintech
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rpa
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risk & compliance
KX launches Nvidia-powered agentic AI blueprints to speed capital markets research and trading while tightening audit and governance controls.
Gallagher unveils AccessNow cloud at ISC West 2026
Yesterday
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digital transformation
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physical security
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iam
Gallagher will debut its AccessNow cloud platform at ISC West 2026, pitching an integrated vision for future access control design.
Josef unveils AI engine to kill legal intake forms
Yesterday
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digital transformation
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cx
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martech
Josef launches an AI Rapid Ingestion Engine to turn messy business inputs into structured legal data, promising to kill the traditional intake form.
Google adds powerful new Gemini tools to Workspace apps
Yesterday
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saas
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storage
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data analytics
Google is rolling out new Gemini tools across Docs, Sheets, Slides and Drive, promising smarter drafting, automation and search for Workspace users.
Blue Yonder rolls out agentic AI across supply chains
Yesterday
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uc
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manufacturing
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data analytics
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
monday.com opens workspace doors to external AI agents
Yesterday
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crm
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devops
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hcm
monday.com now lets external AI agents sign up, verify and work natively inside its platform, collaborating alongside human users.
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AI ambition outpaces readiness for smaller businesses
Yesterday
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data protection
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manufacturing
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data analytics
SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.
Socotra launches embedded AI assistant for underwriting
Yesterday
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digital transformation
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rpa
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risk & compliance
Socotra launches embedded AI assistant in its Operations Workbench, promising faster, auditable underwriting across products and regions.
Fleetio unveils AI Service Advisor to speed repairs
Yesterday
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data analytics
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digital transformation
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rpa
Fleetio launches open beta of AI Service Advisor to streamline repair approvals, cutting workshop time for fleet assets by up to 16%.
Zapier data shows AI is now infrastructure for leads
Yesterday
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crm
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digital transformation
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cx
Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.