Workforce Technology stories
Retailers could get faster task allocation and reprioritisation as WorkJam's platform now automates decisions across 1.5 million frontline users.
North American customers can now trial the new environment as Oracle NetSuite adds conversational AI and finance automation tools across its software.
Retailers could add third-party tools faster as GK opens its CLOUD4RETAIL platform to more partners and prototype app development.
Employers risk worsening shortages in cybersecurity and frontline roles unless they open new entry routes and training for young workers.
Customers can now buy KnowBe4's security tools through AWS Marketplace, speeding deployment as firms race to protect employees and AI agents.
AI is reshaping contact centres as NiCE's 2026 awards spotlight retailers, banks and telecoms cutting costs and improving service.
The merged staffing group is tightening regional control as clients demand more blended workforce solutions and AI reshapes service delivery.
Existing Lightning customers will get more than 100 AI enhancements at no extra cost, as Simpro Group widens its field service software push.
The move gives the consumer brand earlier disruption alerts and a shared view of ocean and rail shipments, cutting manual checks and late-delivery fines.
It will let staff spot complaints and vulnerability in real time, giving Vero earlier warning of customer distress across its New Zealand teams.
Backing from a major tech investor strengthens Canberra's push for central AI rules as businesses seek clarity and Australians weigh safeguards.
Canadian small businesses will gain bundled payments and management tools as TD folds Clover point-of-sale devices into its merchant services.
The move signals a push to win larger enterprise clients as the company seeks to replace fragmented customer service systems with AI-native software.
The hub will deepen Payoneer's engineering and AI work, as India becomes central to its global platform and cross-border services.
The promotion aims to sharpen One.site's push into construction software as contractors seek to cut paperwork and improve site safety.
Retail chains could now have store tasks reshuffled in real time as WorkJam rolls out autonomous AI tools across its frontline platform.
Rising AI memory demand is prompting Samsung to speed up its first Yongin semiconductor plant, with output now slated to start in 2029.
Retail and hospitality groups are being offered a single daily briefing to turn scattered site data into faster action on the shop floor.
Canadian contractors could cut payroll errors and compliance risk as Lumber enters a market short of skilled construction workers.
The honour highlights growing demand for HR systems that unite people, payroll and planning data as employers navigate AI-led change.