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Customer Satisfaction Stories - Page 41

Global Stories

Customer Satisfaction stories

Cyara Expands Executive Team to Drive Growth
Customer Experience

Cyara Expands Executive Team to Drive Growth

Automated CX platform, Cyara, expands executive team with three global appointments including Chief Sales Officer, VP of Products, and VP of Growth.

By Sean Mitchell • 2 min read • Thu, 16th Feb 2023
Mojix hires industry expert as new President & CCO
Digital Transformation

Mojix hires industry expert as new President & CCO

Mojix has appointed Chris Cassidy as President and CCO. The hire is expected to drive acceleration of customer satisfaction and product innovation.

By Tom Raynel • 2 min read • Wed, 18th Jan 2023
Asendia hires new CEO & Managing Director in Asia Pacific
Supply Chain

Asendia hires new CEO & Managing Director in Asia Pacific

Asendia appoints Senthil Kumar as CEO of Asendia Singapore/South Asia and Stuart Foster as Managing Director of Asian Desk, APAC.

By Tom Raynel • 2 min read • Tue, 17th Jan 2023
Chargeback911 appoints Pelwasha Faquiryan as Chief Growth Officer
Customer Experience

Chargeback911 appoints Pelwasha Faquiryan as Chief Growth Officer

Chargeback911 appoints Pelwasha 'Pel' Faquiryan as Chief Growth Officer. Faquiryan will focus on enhancing Chargebacks911's long-term performance.

By Nadine Rogers • 2 min read • Fri, 21st Oct 2022
ExtraHop appoints Kenneth Chen as Asia Pacific Vice President
Advanced Persistent Threat Protection

ExtraHop appoints Kenneth Chen as Asia Pacific Vice President

Kenneth Chen named Asia Pacific VP of ExtraHop, responsible for business strategy, sales, and execution with focus on expanding partnerships.

By Zach Thompson • 2 min read • Fri, 23rd Sep 2022
LastPass appoints Amy Appleyard as chief revenue officer
Customer Experience

LastPass appoints Amy Appleyard as chief revenue officer

Amy Appleyard, a cybersecurity sales veteran, has been appointed as LastPass' chief revenue officer to lead key revenue-related functions.

By Zach Thompson • 2 min read • Fri, 12th Aug 2022
LogRhythm boosts team with new leaders
DevOps

LogRhythm boosts team with new leaders

LogRhythm names David Rizzo as CTO, David Kluzak as CRO, and promotes Andrew Hollister to CISO, strengthening executive leadership team.

By Zach Thompson • 3 min read • Fri, 15th Jul 2022

Stories from Other Regions

Customer Satisfaction stories

Espria and Five9 to provide cloud contact centre solutions
Unified Communications

Espria and Five9 to provide cloud contact centre solutions

The collaboration will extend the delivery of engaging and unified customer journeys across digital and voice channels and between virtual and live agents.

By Gaurav Sharma • 3 min read • Wed, 22nd Mar 2023
Whitelane ranks Hexaware third in customer satisfaction
EduTech

Whitelane ranks Hexaware third in customer satisfaction

Hexaware has announced that it has been ranked third for customer satisfaction by Whitelane Research in its IT Sourcing Study for Europe, 2022.

By Gaurav Sharma • 3 min read • Thu, 16th Mar 2023
Key infosec hire as Advantage builds cyber capability
Data Protection

Key infosec hire as Advantage builds cyber capability

Advantage expands Cyber Security division with Naas Nell as Service Delivery Manager, citing increased demand for efficient and cost-effective solutions.

By Sean Mitchell • 2 min read • Thu, 16th Feb 2023
Norwood Systems has appointed a new Strategic Adviser
Unified Communications

Norwood Systems has appointed a new Strategic Adviser

Telecoms veteran Ronan Dunne joins Norwood Systems as a strategic adviser, focusing on the firm's global expansion and AI Cognitive Services portfolio.

By Zach Thompson • 3 min read • Tue, 17th Jan 2023
Better managing transport incidents
Customer Experience

Better managing transport incidents

Transport agencies are being urged to improve coordination as unplanned disruptions across multiple modes threaten commuters' daily journeys.

By Staff Writer • 3 min read • Tue, 4th Oct 2022
Water sector’s future in the hands of local councils
Local Government

Water sector’s future in the hands of local councils

Councils face pressure to back long-delayed water reforms as NZD $761 million in funding is tied to fixing ageing networks and service failures.

By Staff Writer • 5 min read • Wed, 8th Jul 2020
KiwiRail back on track
Customer Experience

KiwiRail back on track

Reopening of the Main North Line helped lift KiwiRail's half-year revenue 12% to GBP £328.8 million and surplus to GBP £16.3 million.

By Staff Writer • 4 min read • Fri, 22nd Feb 2019
New online tool for health and wellbeing policy
Human Capital Management

New online tool for health and wellbeing policy

Small businesses can now draft compliant health and wellbeing rules in minutes, with the free builder designed to save time and cut legal hassle.

By Michael Curreen • 2 min read • Sun, 23rd Sep 2018
KiwiRail enjoys a strong half year result despite challenges
Disaster Recovery

KiwiRail enjoys a strong half year result despite challenges

A 39% jump in half-year operating surplus shows freight and passenger demand held up, even as earthquake and weather disruptions hit services.

By Staff Writer • 5 min read • Thu, 22nd Feb 2018
Vodafone gets poor reception in latest telco survey
Skinny

Vodafone gets poor reception in latest telco survey

Poor service and long wait times have left Vodafone bottom of Consumer NZ’s latest satisfaction survey for mobile and broadband customers.

By Staff Writer • 2 min read • Sun, 4th Feb 2018
Digital transformation boosts businesses
Data Analytics

Digital transformation boosts businesses

Nearly half of firms say digital tools are lifting customer satisfaction as companies race to gain an edge and streamline operations.

By Staff Writer • 3 min read • Sun, 22nd Oct 2017