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Visa survey finds trust gap in AI-powered payments
Digital Transformation

Visa survey finds trust gap in AI-powered payments

Only 23% of US consumers trust generative AI to pay, but 61% would let Visa handle agent-led transactions, a survey found.

By Karen Joy Bacudo • 3 min read • Last week

Global Stories

Online shopping stories

The Next E-commerce Interface May Not Be a Screen
Wearables

The Next E-commerce Interface May Not Be a Screen

As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.

By Edmund Ng • 6 min read • Last week
Shopify switches apps back to native with AI tools
Digital Transformation

Shopify switches apps back to native with AI tools

Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.

By Sean Mitchell • 5 min read • Last week
Anthropic launches Claude commerce blueprint for retailers
Data Analytics

Anthropic launches Claude commerce blueprint for retailers

Retailers could cut setup time for AI shopping tools, as Anthropic's blueprint targets quicker deployment and tighter control over checkout flows.

By Karen Joy Bacudo • 6 min read • This month
Adyen partners Limitless Technology on Asia-Pacific payments
Fintech

Adyen partners Limitless Technology on Asia-Pacific payments

Online gifting shoppers across six Asia-Pacific markets should see fewer checkout errors as Limitless Technology shifts to one payment provider.

By Karen Joy Bacudo • 3 min read • This month
LoyaltyLion launches Black Friday retail event on loyalty
Customer Experience

LoyaltyLion launches Black Friday retail event on loyalty

Research suggests Black Friday loyalty offers can turn one-off bargain hunters into repeat customers, with 54% open to joining programmes.

By Sofiah Nichole Salivio • 4 min read • This month

Stories from Other Regions

Online shopping stories

dunnhumby ventures backs Azoma in AI shopping push
Marketing Technologies

dunnhumby ventures backs Azoma in AI shopping push

Retailers and brands lack a reliable way to link AI shopping recommendations to sales, a gap Azoma hopes to close with new backing from dunnhumby ventures.

By Karen Joy Bacudo • 4 min read • Last week
Ericsson sees AI agents reshaping mobile network demand
Data Protection

Ericsson sees AI agents reshaping mobile network demand

Background AI tasks could drive a new wave of mobile traffic, with Ericsson saying two-thirds of users may tap AI daily by 2030.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Gen Z shoppers embrace AI but switch brands over trust
Data Protection

Gen Z shoppers embrace AI but switch brands over trust

Retailers risk losing Gen Z buyers quickly, as 43% have switched brands over AI use despite widespread adoption of recommendations.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Australian watch party spending rises on sport finals
Data Analytics

Australian watch party spending rises on sport finals

Households are splurging on snacks, screens and merchandise as the AFL, NRL and NFL finals drive watch party demand online.

By Karen Joy Bacudo • 3 min read • Last week
ChatGPT search links New Zealanders to unsafe sites
Malware

ChatGPT search links New Zealanders to unsafe sites

New Zealand users risk fake login pages and scam sites after ChatGPT search results were found pointing to unsafe links and downloads.

By Sean Mitchell • 5 min read • Last week
UK shoppers prefer reliable retail tech over flashy AI
Digital Transformation

UK shoppers prefer reliable retail tech over flashy AI

UK retailers could miss the mark on digital spending, with shoppers valuing reliable basics such as pricing and returns over flashier AI tools.

By Sofiah Nichole Salivio • 3 min read • This month
Cake Agency marks tenth year after Shopify recognition
Digital Transformation

Cake Agency marks tenth year after Shopify recognition

The Birmingham eCommerce firm is eyeing overseas growth after two record years and a Shopify Premier Partner nod boosted its profile.

By Joseph Gabriel Lagonsin • 4 min read • This month
How safe are digital driver's licences?
Data Protection

How safe are digital driver's licences?

The rollout could spare non-smartphone users from being left behind, while privacy safeguards and encrypted storage aim to keep hackers out.

By RNZ • 3 min read • This month
45% of ASEAN scam cases remain unresolved, GSMA says
Data Protection

45% of ASEAN scam cases remain unresolved, GSMA says

Unresolved fraud is eroding confidence in Southeast Asia's digital economy, with scam victims often switching providers after losses.

By Sean Mitchell • 4 min read • This month
British children hold GBP £5.5bn in savings & cash
Crypto

British children hold GBP £5.5bn in savings & cash

Most of it sits outside mainstream banks, with 6 million children aged eight to 15 holding cash, accounts, apps or piggy banks.

By Sofiah Nichole Salivio • 5 min read • This month
UK shoppers distrust AI recommendations, ThoughtSpot finds
Data Protection

UK shoppers distrust AI recommendations, ThoughtSpot finds

Privacy worries are undermining retailers' AI push, with only one in 10 UK shoppers saying they trust product recommendations, a survey found.

By Sean Mitchell • 4 min read • This month