Online shopping stories - Page 2
Elastic says AI search & context now decide customer loyalty
Last month
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hybrid cloud
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data analytics
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digital transformation
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
New BS ISO 21800 aims to simplify online contracts
Last month
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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
Vudoo & PubMatic launch shoppable programmatic ads
Last month
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cx
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martech
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data privacy
Vudoo partners with PubMatic to bring shoppable, commerce-enabled ads to its programmatic marketplace via a single deal ID integration.
Criteo becomes first adtech partner for ChatGPT ads
Last month
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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
Designing for the real buyer: Why women drive the commerce + creator economy
Last month
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cx
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martech
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commerce systems
Women drive USD $31.8 trillion in global spending, yet eCommerce and creator systems still under-serve how they discover and decide to buy.
Linnworks report links retail growth to ops maturity
Fri, 27th Feb 2026
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saas
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digital transformation
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cx
Linnworks report finds mid-market retail growth closely tied to operational maturity, automation, AI use and stronger multichannel logistics.
Ecommpay issues free guide to combat rising eCommerce fraud
Thu, 26th Feb 2026
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mfa
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fintech
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cx
Ecommpay launches a free fraud guide for online retailers as UK payment fraud hits GBP £1.17 billion and AI-driven scams rapidly escalate.
Retailers face USD $796bn in losses from returns, shrink
Sat, 21st Feb 2026
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data analytics
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digital transformation
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cx
Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.
Fashion & electronics lead global eCommerce price swings
Sat, 21st Feb 2026
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data analytics
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e-commerce
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amazon
Fashion and electronics see the sharpest online price swings, as Decodo data shows retailers repricing items every few hours worldwide.
Fake Olympics shop ads on Meta target fans' wallets
Wed, 18th Feb 2026
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phishing
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martech
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physical security
Fake Olympics shop ads on Meta push fans to cloned sites mimicking Milano Cortina 2026 store to steal card and personal details.
Consumers embrace AI as daily assistant & companion
Fri, 13th Feb 2026
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data protection
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genai
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data privacy
More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.
Retailers cut Valentine's discounts as browsing rises
Thu, 12th Feb 2026
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martech
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commerce systems
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personalisation
Online Valentine's discounts shrink as shoppers browse earlier, research more and spread spending beyond traditional romantic gifts.
Experts warn of rising Valentine's Day cyber scams
Thu, 12th Feb 2026
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mfa
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phishing
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physical security
Cyber experts warn Valentine's Day brings a surge in romance and shopping scams, urging users to be wary of links, apps and payment requests.
Google sets out AI-first future for ads & shopping
Thu, 12th Feb 2026
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martech
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iam
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personalisation
Google maps out an AI-first overhaul of ads, Search and shopping, betting on creator-led influence and emerging agentic commerce tools.
Shoppers embrace AI assistants but ditch poor advice
Tue, 10th Feb 2026
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data protection
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digital transformation
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cx
AI shopping assistants win over UK and US consumers, but most abandon tools instantly when product suggestions feel irrelevant or pushy.
Criteo unveils data-driven AI commerce recommendation
Fri, 6th Feb 2026
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martech
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commerce systems
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personalisation
Criteo launches an AI-powered commerce service that plugs into shopping assistants, promising more relevant product picks from real purchase data.
How address validation transforms Shopify deliveries
Wed, 4th Feb 2026
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cx
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martech
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commerce systems
Address validation on Shopify cuts failed deliveries, trims shipping costs and boosts loyalty by ensuring accurate, standardised customer data.
AI drives product discovery but reviews still seal buys
Sat, 24th Jan 2026
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cx
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martech
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commerce systems
Shoppers turn to AI to find products, but 92% still demand reviews and real customer photos before finally clicking to buy.
Verde Digital hires Chloe Steele as new SEO Manager
Thu, 22nd Jan 2026
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martech
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e-commerce
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marketing
Verde Digital has hired former PrettyLittleThing specialist Chloe Steele as SEO Manager to bolster fashion and eCommerce search expertise.
UK online shopping scams soar 416% amid ad fraud surge
Wed, 21st Jan 2026
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mdm
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phishing
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advanced persistent threat protection
Online shopping scams in the UK jumped 416% in late 2025 as malvertising, social media fake shops and deepfake frauds surged, Gen warns.