Process automation stories
Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.
Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.
Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.
Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.
Ignored 'low-risk' security alerts are seeding real enterprise breaches, with Intezer warning of dozens of overlooked threats each year.
Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.
Oracle launches an AI agent platform for retail banks, blending autonomous agents and human oversight to automate and personalise services.
Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.
Event planners in Australia and New Zealand face tighter budgets, faster turnarounds and lingering doubts over AI's place in their work.
VEON will use MindBridge AI to scrutinise all financial transactions in real time, replacing traditional sample-based internal audits.
20i unveils Twentie, an AI assistant embedded in its hosting platform, offering account-aware support, reports and analytics with unlimited use.
After losing his job, David Owasi grew OutreachGenius into an AI call-handler for trades - and now has his sights set on space technology.
UK firms told to overhaul SAP hiring, prioritising skills, learning and well-being as talent shortages deepen and candidates gain leverage.
Sixthfin debuts Closing in the UK, an AI-enabled tool to automate period-end account reconciliation and tighten financial close controls.
Discovery Consulting names SAP specialist Mark Miranda to spearhead NSW mid-market growth, targeting preferred partner status by 2028.
AI use has surged among Australian public servants, but rising data siloes and fragmented systems threaten to blunt productivity gains.
AI use in Australian payroll soars to 77%, yet more than a third of employers still doubt they are consistently paying staff correctly.
Berlin-based Recare secures EUR €37m to scale its hospital AI agent, boosting discharge workflows in Germany and driving global expansion.
WealthAi secures $1m pre-seed to scale its modular AI wealth platform for UK advisers, targeting system sprawl and manual workflows.
TeamSystem buys Spain's AIG Classic to deepen its SME software reach and tap looming mandatory e‑invoicing rules across the country.