Service Model stories
Enterprises could gain earlier warning of outages as DXC OASIS uses AI agents and human oversight to unify fragmented IT operations.
Airports could cut downtime and costs as SITA takes over network operations across terminals, hangars and airline centres using HPE technology.
Asset managers face tighter settlement deadlines as the expanded service aims to cut manual work and reduce failed trades across Europe and APAC.
Banks using Oracle’s compliance software will get AI-led case handling, as the deal aims to cut manual work in money-laundering probes.
Wealth clients will get faster platform changes and priority support as FNZ splits its offer into premium and standard service tiers.
Anker SOLIX has surged into SolarQuotes' top three home battery brands, as reviews and backup reliability reshape Australia's solar storage market.
Specialist Risk Group enters Australia with Sydney and Melbourne offices, targeting mid-market clients as it grows its Asia-Pacific platform.
Logitech G tips 2026 as a turning point, with blockbusters, ageing gamers, creators and cosy live-service worlds reshaping how we play.
Freshworks names AI-focused marketer Kady Srinivasan as CMO to sharpen its global brand and go-to-market engine in crowded SaaS markets.
Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.
KeyData Cyber and CyberArk have launched a subscription-based PAMaaS, offering managed privileged access security to ease enterprise cyber risks and compliance.
Ricoh partners with expert Erica Dhawan to reveal study showing 85% in the US prefer genuine human service over automation in customer care.
Oracle has unveiled Oracle Cloud Success Protection and Assurance Services, enhancing cloud investments with proactive support, guided learning, and 24/7 technical assistance.
The move gives the Christchurch-based firm a foothold in Wellington and aims to win more founders, investors and corporates.
SMEs are demanding clearer incident response as cyber attacks rise, boosting Talion’s case for a model built around decision-making over alerts.
moomoo steps up its New Zealand expansion with first local hires, a high-net-worth Priority tier and investor workshops in Auckland.
Expereo names Kevin Brown COO to drive global operational integration and digital transformation across its managed network services.
BenchBee says UK IT consultancies waste GBP £3.06bn a year on idle staff, urging a shared-talent model inspired by government reforms.
Digital Resilience launches SecMatters, a collaborative SOC and SIEM cybersecurity service co-designed with clients to suit unique risk needs.
Avetta has opened new offices in Sydney and Newcastle to boost its presence in New South Wales and enhance service for Australian customers.
