Service Model stories
Electronics makers under pressure from heat-related redesigns can now buy monthly access to senior thermal engineers instead of hiring full-time staff.
The update lets post-sales teams build and share AI workflows in Gainsight, as boards push harder for measurable gains in retention and expansion.
The service aims to ease maintenance and fault diagnosis as AI-driven data centres increasingly rely on direct-to-chip liquid cooling.
Enterprises could gain earlier warning of outages as DXC OASIS uses AI agents and human oversight to unify fragmented IT operations.
Airports could cut downtime and costs as SITA takes over network operations across terminals, hangars and airline centres using HPE technology.
Asset managers face tighter settlement deadlines as the expanded service aims to cut manual work and reduce failed trades across Europe and APAC.
Banks using Oracle’s compliance software will get AI-led case handling, as the deal aims to cut manual work in money-laundering probes.
Wealth clients will get faster platform changes and priority support as FNZ splits its offer into premium and standard service tiers.
Anker SOLIX has surged into SolarQuotes' top three home battery brands, as reviews and backup reliability reshape Australia's solar storage market.
Specialist Risk Group enters Australia with Sydney and Melbourne offices, targeting mid-market clients as it grows its Asia-Pacific platform.
Logitech G tips 2026 as a turning point, with blockbusters, ageing gamers, creators and cosy live-service worlds reshaping how we play.
Freshworks names AI-focused marketer Kady Srinivasan as CMO to sharpen its global brand and go-to-market engine in crowded SaaS markets.
Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.
Six more NHS trusts are due to join, testing whether a flexible shared service can cut costs and improve oversight at scale.
The framework aims to give households control over energy data as the sector builds a common consent system for flexible tariffs and services.
The move gives the Christchurch-based firm a foothold in Wellington and aims to win more founders, investors and corporates.
SMEs are demanding clearer incident response as cyber attacks rise, boosting Talion’s case for a model built around decision-making over alerts.
moomoo steps up its New Zealand expansion with first local hires, a high-net-worth Priority tier and investor workshops in Auckland.
Expereo names Kevin Brown COO to drive global operational integration and digital transformation across its managed network services.
BenchBee says UK IT consultancies waste GBP £3.06bn a year on idle staff, urging a shared-talent model inspired by government reforms.