Online shopping stories - Page 4

Shoppers in the UK and US now value reliable, transparent deliveries and returns over speed alone, new research from Locus suggests.

Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers' peak operations.

Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.

Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.

Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.

Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.

Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.

North American shoppers now prize data privacy and trust over convenience, putting fresh pressure on retailers ahead of the holiday season.

Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.

Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.

AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.

Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.

AI agents are tipped to sweep through enterprises, shops and security by 2026, automating work, reshaping retail and redefining digital trust.

Softonic issues festive-season guide warning of rising scams in fake shops, apps and delivery messages as online bargain hunting surges.

Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.

A viral festival clip of a top influencer sipping from a pink Huski champagne flute has sent global demand for the Kiwi drinkware brand soaring.

UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.

By 2026, AI, social commerce and immersive physical retail experiences will transform how consumers interact with brands both online and in stores.

US retailers face rising friendly fraud during Cyber Week as 77% of shoppers dispute charges via banks, threatening profits amid USD $43.7bn online spend.

Black Friday searches hit 33.5bn, with pet products surging 81% and shoppers favouring value, wellness, and early deals over luxury goods this year.