Online shopping stories - Page 6
Retailers boost observability to reduce AI risks & outage costs
Wed, 5th Nov 2025
#
private cloud
#
digital transformation
#
public cloud
Retailers are boosting observability investments to manage AI-driven complexity and reduce costly digital outages, with median losses at USD $1 million per hour.
Norton extends AI scam protection to all users with new features
Tue, 4th Nov 2025
#
mdm
#
email security
#
ai
Norton has launched its AI-powered Scam Protection globally for all Norton 360 and mobile users, enhancing defence against scams at no extra cost.
Furniture retailers see 3D & AR overtaking traditional photos
Thu, 30th Oct 2025
#
cx
#
martech
#
e-commerce
A Fixtuur study reveals 79% of furniture retailers now prefer 3D and AR over traditional photos, boosting sales and enhancing customer engagement online.
AI-driven shopping surges, raising new risks for merchants
Thu, 23rd Oct 2025
#
risk & compliance
#
ai
#
e-commerce
A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.
Salesforce & Stripe team up with OpenAI for AI-powered checkout
Thu, 16th Oct 2025
#
cx
#
martech
#
cdp
Salesforce teams up with Stripe and OpenAI to launch AI-powered Instant Checkout, enhancing personalised shopping and speeding up online purchases for retailers.
Ecommpay & Hyvä team up to streamline Magento checkouts
Wed, 15th Oct 2025
#
cx
#
martech
#
commerce systems
Ecommpay and Hyvä have partnered to enhance Magento checkouts, aiming to reduce cart abandonment and boost merchant sales with faster, secure payments.
US mall culture fades as online shopping soars across cities
Tue, 30th Sep 2025
#
online shopping
#
us malls
US mall culture is fading as online shopping surges, with in-store visits down 62% and online sales up 111% across major cities in the past decade.
Gen Z demands instant service & social shopping from retailers
Thu, 18th Sep 2025
#
cx
#
martech
#
ai
Gen Z demands instant replies within 15 minutes and prefers social shopping on apps like Instagram and TikTok, pushing retailers to adopt AI and automation.
Gen Z & Millennials turn to AI for shopping advice over search
Wed, 17th Sep 2025
#
martech
#
llms
#
ai
A global survey reveals 33% of Gen Z and 26% of Millennials prefer AI platforms over search engines for shopping advice, signalling a shift in consumer habits.
Spreetail unveils Promise Pro to speed up large item deliveries
Fri, 12th Sep 2025
#
cx
#
martech
#
supply chain
Spreetail launches Promise Pro, using smart routing to speed up large item deliveries with real-time updates and swift shipping promises across platforms.
Ecommpay brings real-time climate action to payment checkout
Thu, 4th Sep 2025
#
fintech
#
cx
#
martech
Ecommpay integrates ekko's real-time carbon tracking and offsetting into its Hosted Payment Page, enabling eco-friendly checkout options for online shoppers.
Generative AI prompts rapid shift in online shopping habits
Mon, 25th Aug 2025
#
data analytics
#
martech
#
genai
Generative AI use in online shopping surged 4,700% year-on-year in July 2025, reshaping consumer habits and boosting retail site engagement.
Generative AI fuels 4,700% rise in retail web traffic, Adobe finds
Fri, 22nd Aug 2025
#
cx
#
martech
#
genai
Generative AI boosts US retail web traffic by 4,700% year-on-year as shoppers increasingly use AI tools for research and recommendations, Adobe reveals.
AI-driven referrals transform shopping, travel & banking online
Tue, 19th Aug 2025
#
martech
#
commerce systems
#
genai
AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.
Riskified & HUMAN join forces to tackle AI-driven eCommerce risks
Fri, 15th Aug 2025
#
risk & compliance
#
llms
#
cybersecurity
Riskified and HUMAN Security partner to help merchants manage rising risks and opportunities from AI-driven eCommerce shopping agents.
Temu joins INTA anti-counterfeiting committee to boost IP rights
Fri, 25th Jul 2025
#
uc
#
physical security
#
e-commerce
Temu has joined the International Trademark Association's Anti-Counterfeiting Committee to strengthen global intellectual property protection in eCommerce.
Brands boost social commerce spend despite western slow uptake
Fri, 11th Jul 2025
#
martech
#
cdp
#
marketing
Despite slower uptake in Western markets, 77% of B2C marketing execs invest in social commerce amid rising global growth and creator-driven shopping trends.
Prime Day grows in Australia as shoppers hunt value & savings
Fri, 11th Jul 2025
#
cx
#
martech
#
amazon
Prime Day in Australia gains momentum as shoppers seek bargains amid rising living costs, with retailers leveraging discounts and omnichannel strategies for growth.
Five key trends reshaping eCommerce marketing for 2025 revealed
Thu, 3rd Jul 2025
#
data analytics
#
cx
#
martech
Ecommerce marketing is set to evolve in 2025 with five key trends, including AI personalisation, mobile commerce, social media sales, data-driven automation, and SEO advances.
Ecommpay launches free pack to boost eCommerce accessibility
Fri, 20th Jun 2025
#
cx
#
martech
#
api
Ecommpay has launched a free Accessibility Pack to help eCommerce merchants improve website accessibility and boost inclusivity in online shopping.